West Kensington Hotel Guide - Hotels with Bar in West Kensington, London

"Tiniest room I ever saw. You cannot bend in the shower, it’s that tight. Relatively clean, but old dirty carpet and itchy bed linens . Old building, I saw the police attending to a stalking incident on my second day there and it was unsafe enough for them to lock the front doors at night. No security, not Sheraton standard at all. No amenities or dining. Disappointing for the price . It would put a damper on any trip especially if it’s just for leisure. it’s a motel at best."

"Let me start by saying the staff was very nice. The breakfast for the price we paid for additional breakfast was not worth the price. Now let’s talk air conditioning, we didn’t have any. We had to sleep with the window open. That was the only was we could at least sleep somewhat. Of course you can imagine the noise coming from the streets. We were told that the “ac was not working yet for the season” only heat. It was 23-25 degrees Celsius during the day. I wouldn’t stay at this brand given this. We wished we would have gotten refund capability.. as this was not good. I will give same feedback on my reservation for Paris. We have no air conditioning here either and it is hotter here. You lost a customer IBIS. Thanks to the staff but no way I can sleep this way."

"Convenient and helpful staff. Couldn't have asked for more"

"Dusty room all over. Dust floating in air, sticky dust on tray and on iron. Hair ball on bedroom floor. Pinkish red stain on sheets. Overall filthy room. Couldn't have been clean in the last 6 months if not more. When I got to the property a little early they said the room was not ready they had to prepare it...clearly there was NO preparing done. "

"Great to have Nespresso coffee. Nice large room although small bathroom. Great pub meal in the evening, and great breakfast - the (loud and older) breakfast 'maitre de' did the work of 5 young staff! 👏"

"I'm gonna say the hotel and staff are really ok, no problems at all. Parking is an issue if you are driving there and when I asked where I could park I was directed to an area that has a "90mins Max" restriction. If we'd gone on the train/underground it would not of been a problem. Reception doubles as a bar, so don't expect a bar area but soft drinks are reasonably priced for London (didn't order any alcohol so don't know). Overall friendly staff, rooms are a little tight but clean and of a decent standard. Outside tacky multi coloured doors do not reflect the higher standard of decor inside the rooms. Floors are a bit wonky as they should be in an old English building and add character. I would stay there again but not if I was driving."

"Good location with comfortable bed."

"A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better."

"fabulous central london location "