Westhampnett Hotels

"The rooms are old and dated : in"

"Great room, great view, great staff. No complaints"

"I absolutely loved my stay here and would definitely stay here again. From the minute I walked in I was made to feel very welcome from the two people working behind the bar, they were so warm, kind and friendly and nothing was too much trouble for them. I was checked in very quickly and smoothly. My room was on the top floor up quite a few stairs but this wasn’t an issue for me as I am fully mobile and able to carry my bags upstairs. However for a less-abled person it may be a bit difficult. My room was wonderful. It was large; even with a double bed, an armchair, a wardrobe and a desk there was still plenty of room. It was so bright and airy and very clean. The shower was one of the best I’ve ever used in a hotel. The water was always warm and of a really good pressure. The bed was very comfortable and the linen was very white and crisp. All the communal areas eg stairwell, downstairs bar were very clean and decorated very tastefully. I loved all the paintings on the walls. I had breakfast and dinner which were both cooked to perfection, and in the bar the choice of beers was very good. I cannot fault this hotel at all as it was simply wonderful. Even the location was great as it was opposite the train station (I travelled by train), and it was about 15 minutes walk into the town and beach. And considering my room was above a busy pub I heard no noise from downstairs at all. Thank you to all the brilliant staff that I met, you were all amazing and perfect!"

"Easy access to the parking lot, The receptionist was very helpful and kind on our arrival and during our stay. The service in the restaurant where we ate was great, we were satisfied with the breakfast"

"Location, Location, Location! It was excellent for getting to what we wanted to see. "

"Parking, excellent on site. Staff at reception, very good. Bar, not so accommodating as in my past visits. Very regimented and non flexible. In the past I have been looked after very well, but now is different. Maybe staff are carrying out change of operation rules but this chane does not encourage me to return. "

"Comfortable and clean. Pet friendly. Good breakfast choice."

"Made to pay for parking but advertised free parking "

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."