Lexington Hotel Guide - White Hall State Historic Site hotels in Lexington, United States of America.

"Very accommodating! Great staff top to bottom !"

"Would not stay here again. To start, when we I booked, I paid (extra) for a suite with a sofa bed. The room we were given had no sofa bed, it was just a standard room. We made it work, as we were told upon entry, that they were no other room available. We get into to room, it wasn’t awful looking, just a lot of holes in the walls (foreshadowing). We were provided ZERO towels in the room. We called and they brought offered us ONE towel (for 5 people). We checked out the hot tub, had to call for more towels there as well, as there were none….The hot tub was okay until my fiancé got in and there is a giant hole in one of the floor grates, so his leg went right into the hole and came out completely scratched up from the plastic broken cage. The best part was packing up and finding MOUSE DROPPINGS EVERYWHERE. They weren’t there when we arrived, but you could hear them skittering around during the night. Just a terrible experience l, and I cannot imagine staying here with small children! Stay somewhere else if that’s an option!"

"The room was nice and clean. The Hotel worker that checked us in asked if we would want a handicapped accessible room, which I gladly accepted. I had a broken foot and my husband has issues with balance. We were very disappointed with the walk in shower. It was very narrow and the floor sloped down to the drain and it was very slippery. The shower curtain wasn't long enough and water sprayed out onto the floor making it very slippery. The shower head was a detachable one at shoulder level so you had to hold it to get water on yourself and had to make sure it was pointed towards the back wall so water would not go everywhere. Also had the shower curtain so close it just stuck to you while trying to wash off. Along with the water pressure going in and out. It was a very negative shower experience. On another note, the luggage carts were in poor shape and extremely hard to maneuver. Just will not return to this location again."

"Neither the TV nor the phone worked in my room. A staff member came up and unplugged both and then plugged them back in hoping that would work (it didn't) but stated that they had no maintenance staff in the evenings and could not fix either during my one night stay. "

"The only thing that was a problem was only 1 staff person at breakfast each morning…that one person trying to service tables, disappear into kitchen (to prepare orders?) and serve those who are just wanting a coffee to go…very very slow. Hotel should have a complimentary coffee bar, the existing coffee bar is only open from 6:30 - 7:00 am."

"The property was well maintained. Rooms were clean and up to date. Hotel employees were very helpful. My only problem was that rooms were only cleaned every other day! I would definitely recommend this property."

"Okay"

"Great stay and good location! Hotel was clean and service was great! Breakfast was great as well."

"One teensy issue: the bathroom door sticks. Not a big enough issue to lose a star!"