Withypool Hotels

"Pleasant stay"

"Extremely poor condition of the door to room 3, which was the room I was given on 11 March. My room was an external room of the Inn and therefore the security of the guest experience should be of a much higher level than if the guest was located within the actual main building. However, the door lock to my external room had clearly been breached with a screwdriver at some point in the past. Was this damage caused during a burglary, perhap?? It did not appear to be recent damage, as the exposed wood was not light in colour! This poor standard of room security falls too far below what is expected by any guest staying in a hotel or Inn. It was the member of staff that guided me to the room and opened the door which I why I initially did not see the damage to the door and door frame. It was only when I wanted to leave my room about an hour later to walk around the building to the entrance to the Inn to get an evening meal, that I noticed the damage. Only a fool would have then left all of their valuables in the room whilst they went and sat in the Inn for a couple of hours. I therefore had to stay in my room and order a takeaway to be delivered to me. To compound things, the inside door lock had no locking mechanism anymore, so I could not even lock myself in. I had to pile up a load of furniture against the door to give me some level of security against a possible intruder!! I did speak with a member of staff the next morning! NOT FAIR AT ALL!!"

"Excellent location, clean large room and helpful staff."

"Nice welcome ,nice room(couple of cobwebs,but they appear from nowhere),nicebathroom,comfortable bed. This is a country pub not a holiday inn so ecpect uneven floors and wooden windows etc. Every effort was made to make us comfortable. The only down side of the weekend was a customers pair of dogs although friendly a little unwelcome sniffing around our legs and under the dinner table and perhaps the languish of one or two of the shall we say more boisterous locals was a little ripe, but weve all been there "

"Clean Room/ Restaurant Closed"

"Only had time for the gym and sauna- both very clean. My room was spotless. This is a really good hotel"

"Breakfast was good, room clean and warm but did need some repairs had a evening meal but wasn't brilliant. "

"Really great standard of accomodation, beautiful lodge & spotlessly clean. Great hot tub "

"Clean,could do with a lick of paint but overall good value for money. Staff very friendly and welcoming would stay again "