Tulum Hotel Guide - Xcacelito Beach hotels in Tulum, Mexico.

"Staff was very friendly Pool area was amazing. So clean and lots of seating "

"Loved every thing! Beautiful resort, nice dining options. Great staff! My only complaint is about the actual room: The rooms could use a bit of updating. It would also be nice to have one room with two queen beds. I travel often with my adult son. The options are twin beds or a king bed with a couch bed. The couch bed was terrible, did not open and sub par for such a wonderful resort. Even so, I would go again! Everything else is wonderful. "

"We stayed at COBA and it is outdated, Akumal, Tulum and Adults Only tequila looked much better and updated. Best advice I could give you is upgrade at the property so you can at least use all of the restaurants at Akumal Luxury"

"Everything super clean. Kids club should make an effort to keep the kids busy and parents free, there are several rules and they call you whenever something is off with the kids, we couldn't enjoy a (well paid) spa moment because we had our phone buzzing. In general the staff is kind, but they approach their rules without context making things more complicated/frustrating than they supposed to be. The app is a disaster."

"Villas de Rosa is a hidden gem. The location is right on a beautiful quiet beach with great snorkeling right in front. The rooms are very spacious with everything you need. The beach bar has great food and amazing staff that make you feel comfortable. We will be back regularly! "

"Not much activities"

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia. El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia. La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es tranquilo, acogedor y realmente ideal para descansar y disfrutar. Honestamente, todo salió exactamente como lo imaginaba, incluso mejor. Fue una estancia maravillosa y sin duda alguna volvería a hospedarme aquí. Recomiendo este lugar al 100%. Si buscan un lugar con excelente servicio, comodidad y una experiencia realmente especial, este es el sitio perfecto. Muchísimas gracias por una estancia inolvidable. ⭐⭐⭐⭐⭐"

"Airport shuttle should be included. Also have more silent disco it was so much fun! "