Tulum Hotel Guide - Xcacelito Beach hotels in Tulum, Mexico.

"Although our room was starting to show its age, it was very clean and the staff was excellent. There was a significant renovation happening to many of the villas so it seems they are keeping the buildings as up to date as they can. The only downside was the food. The dishes at the buffet were consistently mislabeled and the restaurants were extremely difficult to book a reservation, although the food was excellent at the one reservation we did secure"

"Very nice and big resort "

"Extremely courteous professional and accommodating staff."

"Great service from Faustino, Anata, Camila from Guest Experience, and Ana. They truly made our stay enjoyable very attentive and welcoming!"

"Great little casita with everything you need to enjoy a low-key vacation away from the crowds. "

"Everything was amazing, the kids club especially. I was hesitant to leave my 6 year old with anyone, but they were beyone fantastic with her. Overall the staff made our vacation amazing and went the extra mile! We would go back in a heart beat"

"We had a fabulous time. The staff was so cordial and professional. Every restaurant and poolside area was beautifully maintained. Food was superb and prices reasonable for a resort. Daniel the boss of the beach and pool areas was delightful and so helpful and kind. The car service and luggage guys were great and the room stewards were fabulous. "

"Awesome customer service by Arturo and his team members Miguel and kitchen staff, cleaning staff.Food service very healthy and on point. Kitchen staff did everything to make us pleasant. Swimming pool team fantastic job with maintenance. Overall the best place for quiet time and very attentive. The place is fully covered with cool vibes. Highly recommend this place. We are coming back again with 7 friends next year. "

"The property was perfect for our group. The whole team was responsive and accommodating. The chef created beautiful meals that were delicious. "