Xpu-Ha Hotel Guide - Luxury Hotels in Xpu-Ha, Quintana Roo

"Staff were amazing, service always great and the resort is lovely. Only downside is there isn’t really beach in front of the resort but a very short walk down. All in all we really enjoyed our stay and would come back"

"The food was cold we couldn't try the restaurants because we didn't know we needed to book ahead of time. We had to keep asking for washcloths and towels the activities were okay nothing exciting. Some of the staff members were great some were rude or acted as if they didn't care mostly the front staff. "

"We love staying here. I wish there was more shade."

"Overall, we had a great stay. Our room was great and worth the money for the swim out. The staff were friendly however there was not a lot of service pool side. And I thought that the liquor selection was on the lower end even though it said high end. "

"Traveled with husband and 5 year old son. Rooms are remodeled but not done well. After check in we quickly discovered a wasp nest on our patio, staff came out after second call and did nothing but said it was not safe. First night of showers water leaked out of shower door into the common bathroom area and then to bedroom hall. We called and nothing was done. Third night a huge water cockroach was in shower, we called and they showed up 1 hour later with a bottle of raid. Staff was nice. Food was very mediocre, typical for a resort. Don’t count on enjoying beach here, maybe time of year but the tide was very high and many flies/bugs. Two great things - 1. The kids water park, My son truly enjoyed it and staff keeps it clean. 2. The spa, I had the best relaxing massage, well worth the money. "

"Best resort !"

"Im only allowed to book 2 restaurants for my 4 night stay "

"We had a wonderful stay at Catalonia Royal Tulum. The hotel itself was very clean, and one of our absolute favorite parts was the walk from the main area to the pool and beach—it’s a beautiful jungle path that really makes the experience feel unique and peaceful. Along the way, we saw lots of coatis, which were so fun and added to the whole nature vibe. The restaurants were very good overall, and we upgraded to the Privilege package, which was definitely worth it—especially for access to the Bloved restaurant, which we loved. The beach was absolutely beautiful. We spent so much time just sitting, relaxing, and enjoying the view. The breakfast buffet was also a highlight—very expansive with tons of options, so there was always something for everyone. The only downside for us was the amount of smoking throughout the resort. Unfortunately, we often couldn’t leave our balcony door open because of the cigarette smell, and it was noticeable in many areas. It’s a bit of a drawback, especially in such a stunning natural setting. Overall, a great stay with beautiful surroundings, good food, and a relaxing atmosphere—with just that one area for improvement."

"Excellent everythang"