Avenida Kukulkan Hotel Guide - Beach Hotels in Avenida Kukulkan, Cancun

"Good place staff need get better pool area was good !!"

"Nice hotel rooms. Food is good for an all-inclusive. Staff is great. "

"The room was cool the beach and pool was great but being treated as a guest wasn’t the best "

"Terrible all together don’t go "

"Great place! Going next December "

"We had a villa room on the ground floor. Both, my wife and I loved the resort. Staff, food, location and pools were great. The service around the pools were exceptional. I would highly recommend this property. "

"Wonderful place!! Enjoyed every minute!!"

"Our stay at emporio was the worst thing I have experienced I travel a lot and wanted to give them a chance and it went terribly when room was cleaned towels wouldnt be replaced with clean ones it was a struggle to have a towel that was clean and it would be an issue asking the staff cause they had a terrible attitude felt like asking was a bother when it’s there job this resort had 3 jacuzzis and not a single one was hot they felt like normal pools we would ask staff to see if they can’t make it hotter or what’s wrong and they would avoid it and never come back pillows in room had black spots and our ac, hot water for shower and refrigerator did not work they said they fixed it but looked and felt the same also the resort was under a lot of renovation that they never mentioned so we were limited in certain areas there was also little bugs in the shower and in our room water would leak from the side when we would shower we asked the receptionist upfront if we could switch rooms and she said that would be an extra $95 a night after telling her everything that’s wrong with the room our beach was full of it i understand it’s high season but we visited other beaches near by and they were cleaned up "

"Excellent "