Heart of England Adventure Holidays

The breakfast was good and overall this place was a great place to stay. Close to tube,quiet,comfy. Would go back again

Room although small, it was clean, and comfortable. The staff were timely and approachable. Breakfast spread was outstanding. I might have missed it in your email that the entrance is across from the restaurant, so I wandered a bit upon arrival. Perhaps, stating that detail may help others.

Super option if visiting relatives living in Greenford Quays. Also great for getting into central London in 30 mins via the underground which is 10 mins walk away. It is “just” a Greenford Quay apartment, but they are all lovely and modern. All the essentials are provided: cutlery, dishes, toiletries, towels and bed linen. Would stay again.

The staff was very friendly and the amenities provided were excellent! I would certainly stay again!

Staff excellent 5*, but property is not a 4* hotel in my experience, Rooms are tired and in need of refurbishment/decorating e.g. paint missing from walls, bathroom sealant peeling and green/black in areas, window frame rusting/mouldy on inside, tv’s worked intermittently, ac fan speed could not be turned down as engineer advised broken, so “choose off or full fan speed” was the response, which wasn’t great. Breakfast is okay but lacking veggie hot options, fruit choice is limited. Having a kitchen area was helpful.

Very comfortable and clean spacious rooms. The location and the hotel staff.

Excellent customer service

Great views and a pleasant stay overall. The panorama is truly beautiful and definitely the highlight. The spa is very nice and new, and exceeded expectations. The staff were kind and helpful throughout our stay. The only downside is that the rooms feel slightly outdated and could benefit from a refresh.

Great hotel, clean are really modern, great location only things would say more lighting around the dressing table and take some ear plugs as the noise from people outside the hotel is really loud and will keep you awake if you are a light sleeper.

Excellent customer service

Rooms are spacious and lovely views will definitely be staying again

Great location. Ideal for single traveler or couple who want to explore the city and just need a hotel room to sleep and shower. Basic but clean and new. Very close to tube, walking distance to Kensington and Knightsbridge.

Room although small, it was clean, and comfortable. The staff were timely and approachable. Breakfast spread was outstanding. I might have missed it in your email that the entrance is across from the restaurant, so I wandered a bit upon arrival. Perhaps, stating that detail may help others.

Excellent customer service