Fort Lee - Paramus Kid friendly Holidays

Staff was great, room cleaned. I always like staying at the doubletree. Only complaint was the ac wasn't working well and it was a 90+ plus degree weekend.

Best staff ever! Clean rooms with everything a traveler needs. Great food too!

Property is in a great area! Rooms were clean and well maintained. Front desk staff on check out, charged almost $900 on my credit card for a pre-paid room that they were already holding a $100 deposit for. When questioned the staff member was so unconcerned and said she did not understand the new system that was just implemented. We were told she would talk to the manager later in the evening to fix it. She had marriott bags of bottled water behind the counter on display, typically for marriott members. We asked for two bottles of water, one for my husband and I. The same woman started on about we don’t give out water, after she already gave it to us. Just bad behavior in my opinion after the mishap with my credit card, this should have been a non issue.

Staff was great, room cleaned. I always like staying at the doubletree. Only complaint was the ac wasn't working well and it was a 90+ plus degree weekend.

Best staff ever! Clean rooms with everything a traveler needs. Great food too!

Property is in a great area! Rooms were clean and well maintained. Front desk staff on check out, charged almost $900 on my credit card for a pre-paid room that they were already holding a $100 deposit for. When questioned the staff member was so unconcerned and said she did not understand the new system that was just implemented. We were told she would talk to the manager later in the evening to fix it. She had marriott bags of bottled water behind the counter on display, typically for marriott members. We asked for two bottles of water, one for my husband and I. The same woman started on about we don’t give out water, after she already gave it to us. Just bad behavior in my opinion after the mishap with my credit card, this should have been a non issue.