Central Ontario Kid friendly Holidays

My stay was relaxing and very peaceful. The staff was courteous. I did not take the hot tub, but I knew it was available. Overall they did a very good job. I would come back when I can and recommend staying there.

The unique character of the hotel , the staff were amazing everything was perfect !

Comfy stay with helpful staff.

The hotel is in a good location and was kept clean and tidy. Unfortunately, although we booked and paid in full well in advance, we arrived to find that the room we had booked was not available. Meaning that we had to use a rollaway bed, which had to be delivered to the room while we waited. For the price we paid, we were not impressed at all. A very small compensation was offered for this. Some of the staff were helpful. Others were abrupt or downright unhelpful and treated customers as a nuisance. That also spoilt the stay slightly. I would expect better service overall from this class of hotel.

Comfy room, nice shower, gym needs an update, quite dated and some of the kit was broken.

The hotel is in a good location and was kept clean and tidy. Unfortunately, although we booked and paid in full well in advance, we arrived to find that the room we had booked was not available. Meaning that we had to use a rollaway bed, which had to be delivered to the room while we waited. For the price we paid, we were not impressed at all. A very small compensation was offered for this. Some of the staff were helpful. Others were abrupt or downright unhelpful and treated customers as a nuisance. That also spoilt the stay slightly. I would expect better service overall from this class of hotel.

The unique character of the hotel , the staff were amazing everything was perfect !

Comfy stay with helpful staff.

Spacious room, great to have a kitchen and fridge. Staff are very nice. Escalators were extremely slow and underground parking needs clearer indications. Breakfast is pretty simple. Great place to be if you don't stay too long in your room

The unique character of the hotel , the staff were amazing everything was perfect !

This is our second time staying here. The hotel is extremely clean. The staff is friendly. The breakfast is one of the best. They also had cold brew coffee. Would highly recommend!