Riviera Maya Romantic Holidays

Rooms are nice. Need updates but they are updating as we speak. Big and spread out so don't bring relatives that have mobility issues. Food was pretty good. Fruit and dessert options were the highlights. Lots of pool areas to choose from. From mild to wild. We had a good time.

Very attentive staff, well kept property, plenty to choose from when it comes to dining and activities. Overall very satisfied.

Love this resort. This is one I love coming back too.

The resort was clean and beautiful. It was picturesque and had great spots for photos. The staff were friendly and the welcome team were amazing. We opted for the swim out room and the view was cute. We went to two restaurants and the food was not good.

The room was verry clean and staff was supper helpful ans friendly :) I'll definitely return to this place in the future sometime....

Rooms are nice. Need updates but they are updating as we speak. Big and spread out so don't bring relatives that have mobility issues. Food was pretty good. Fruit and dessert options were the highlights. Lots of pool areas to choose from. From mild to wild. We had a good time.

Very attentive staff, well kept property, plenty to choose from when it comes to dining and activities. Overall very satisfied.

The resort was clean and beautiful. It was picturesque and had great spots for photos. The staff were friendly and the welcome team were amazing. We opted for the swim out room and the view was cute. We went to two restaurants and the food was not good.

The staff were all very friendly and helpful. The setting is lovely.

Great experience!!! Would definitely go back!

The room was ok but it had six flights of stairs no elevators the food is very institutional no flavor and everything was cold even the hot food the beach had sargassum very bad for our first 4 days then it was better but the smell was awful.The staff at this hotel are very good but they cant make up for the bad food and beach we up graded to preferred guest the only thing good about that was closer room to the beach it is an absolute waste of money to upgrade! We spent New Years Eve here and unless you spent hundreds extra for the special dinner they did nothing for you for new years we wont go back very disappointing

Beautiful resort and the staff was amazing! Ivan, Bill, Ramon and the rest of the staff made our stay so relaxing. Gracias por todo!

The room was verry clean and staff was supper helpful ans friendly :) I'll definitely return to this place in the future sometime....

My husband and I had an outstanding stay at the Viceroy in Riveria Maya...incredible service at the highest level, quiet, peaceful and was the perfect place to unwind. I have traveled around the world and have stayed at all of the top resorts, including the Four Seasons, Auberge, Ritz Carlton, The Peninsula, Ranch at Rock Creek, etc. I cannot say enough about the staff and how they made us feel. Their outlook on life and how they love this property is something that I have never witnessed before. Unfortunately they are closing end of April 2026 for a full remodel and will not be opening again until spring of 2027. I highly recommend getting there before they close!