Riviera Maya Romantic Holidays

Rooms are nice. Need updates but they are updating as we speak. Big and spread out so don't bring relatives that have mobility issues. Food was pretty good. Fruit and dessert options were the highlights. Lots of pool areas to choose from. From mild to wild. We had a good time.

Staff as so helpful and friendly. Beautiful beach. Resort was full, but didn’t feel like it.

Delicious food, great service, I just wish it was closer to the beach and with more pool options at the adults only hotel!

I have been coming to this resort every year for New Year’s, and each year it gets worse and worse. In the past, the management really made an effort: there were beautiful New Year decorations outdoors, nice areas to sit, take photos, and enjoy a glass of champagne. Now it looks miserable. Minimal decorations, no atmosphere at all. The champagne served is the cheapest possible. If you want decent tequila, you literally have to beg for it — and on top of that, the staff lies, claiming they served good tequila. I know tequila very well, so this was especially disappointing. They also organize concerts with completely unprofessional singers, and the sound quality is terrible. This year I honestly did not like a single thing. I do not recommend this hotel to anyone, especially for New Year’s celebrations.

Love this resort. This is one I love coming back too.

Rooms are nice. Need updates but they are updating as we speak. Big and spread out so don't bring relatives that have mobility issues. Food was pretty good. Fruit and dessert options were the highlights. Lots of pool areas to choose from. From mild to wild. We had a good time.

Delicious food, great service, I just wish it was closer to the beach and with more pool options at the adults only hotel!

The resort is huge! 3 resorts in one so was busy and spread out. Sometimes all the cabanas would be taken before 8am and you had to reserve some or pay or was first come first serve. Was unclear on process. Some of the restaurants were 30 + min walk from our room. Transportation (go carts) was every 15 min and then sometimes would be full at dinner hour. The beach is narrow and cannot be accessed for swimming due to coral and huge cement blocks/structures placed there to protect the coral reef. If you want to swim in pools then this is the place as there are many pools to choose from but if u want to swim in the ocean then you must go to Maroma beach (rated top 10 beaches in the world 20 min by bus away was included and exceptional). I didnt like that the advertising implied that it was a great ocean swimming resort when it wasnt and you couldn't walk along the full stretch of the beach ( interrupted by structures , too narrow etc) . The food was superior and staff awesome, very attentive and helpful. Room was very clean, beds, pillows were very comfortable. Towels fluffy and plentiful. I would go back but only if i could go to Maroma beach more than once included with package.

The staff were all very friendly and helpful. The setting is lovely.

Great experience!!! Would definitely go back!

Everything was good at this resort food personal the people in the lobby restaurants bars etc it was amazing