South West England Ski Holidays

The hotel was very convenient to the town and the room was very spacious. The bed and the pillows were very firm ,not so suitable for a side sleeper. Cleaners don't automatically come every day, you need to scan a QR code to book the cleaners. There was a small fridge in the room which was very convenient. The TV only had terrestrial channels. Staff in the restaurant at breakfast were not friendly at all sadly. Overall, the hotel had a lot of benefits and i would stay again

Very clean and spacious. Kitchen well equipped. Very well positioned for the ICC and arena

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.

We had a great stay, comfy and spacious, great communication from the host too. Check in was simple and easy. Plus there were extra fans in the rooms which was fab during these baking hot nights. Definetly recommended.

Incredible 18th Manor with vineyard and park. A wonderful surprise

The Lanelay hotel was ok, overall I wouldn’t say it was luxury for a number of reasons, we had a suite, however, based on similar visits to other hotels I expected the room to have better amenities, ie no mini fridge , no Nespresso machine ( I see these regularly in high quality hotels, no AC and very little surface space in the room due to a large wardrobe and 25% of the room taken up by a bath . I’d mark the room 4/10 for value and design. Blok restaurant was excellent , service , food selection and quality was very good - well done . The Spa was very disappointing , charging an extra £25 pp with restricted access to use an outside hot plunge pool was exploitive , the spa lacked adequate space to relax with only 8 beds in a hotel with far more guests was poor . Pool itself was good, small sauna and no steam room, it was ok but not at a level I’d class as luxury or high standard of facilities. I’d rate the spa 5/10 , it was very evident their focus was on selling day spas and revenue generation rather than giving hotel guests an experience that reflected the price they charge. Reception service was functional , however , I wouldn’t consider they saw guests as a priority . Breakfast wasn’t value for money, environment was good, gardens were open and service was good, however, ingredients , range and quality wasn’t at a level I have experienced in similar quality hotels , again service 8/10 , food 3/10 , for example no cold meats, granola bought in and list goes on

The hotel was very convenient to the town and the room was very spacious. The bed and the pillows were very firm ,not so suitable for a side sleeper. Cleaners don't automatically come every day, you need to scan a QR code to book the cleaners. There was a small fridge in the room which was very convenient. The TV only had terrestrial channels. Staff in the restaurant at breakfast were not friendly at all sadly. Overall, the hotel had a lot of benefits and i would stay again

Very clean and spacious. Kitchen well equipped. Very well positioned for the ICC and arena

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.