Pleasanton - Livermore Ski Holidays

Shower valve in room was very loose

Too complicated getting to my room from the lobby.

Reception staff were very good and walking around the marina was fun. But this hotel is used as a major conference center. In the morning the lobby was filled with a long line of conference attendees waiting to register. We had to wind our way through them and through their expansive buffet to find a way into the hotel restaurant. We decided to find a cafe outside the restaurant instead. The conversational noise in the lobby was so loud I couldn’t talk to my husband without shouting. Deference was not given to the hotel guests who had spend quite a sum to stay overnight. I booked a marina-side room. The balcony was dated and rusty. Parking was an additional $40.00 per night! Perhaps this should only be a conference center with overnight rooms for attendees. As hotel guests, we felt like an after thought.

From arrival to departure our stay was fantastic! The staff were friendly and helpful. The rooms were roomy, clean & luxurious. The spa treatments were above & beyond. The pool was a mini oasis with a bar and food delivery. The attached Bistro & Bar had excellent food! HIGHLY RECOMMEND!

Great hotel and very helpful staff. Neat historic building. Good restaurant on-site. Off-site parking only.

Too complicated getting to my room from the lobby.

Shower valve in room was very loose

Reception staff were very good and walking around the marina was fun. But this hotel is used as a major conference center. In the morning the lobby was filled with a long line of conference attendees waiting to register. We had to wind our way through them and through their expansive buffet to find a way into the hotel restaurant. We decided to find a cafe outside the restaurant instead. The conversational noise in the lobby was so loud I couldn’t talk to my husband without shouting. Deference was not given to the hotel guests who had spend quite a sum to stay overnight. I booked a marina-side room. The balcony was dated and rusty. Parking was an additional $40.00 per night! Perhaps this should only be a conference center with overnight rooms for attendees. As hotel guests, we felt like an after thought.

From arrival to departure our stay was fantastic! The staff were friendly and helpful. The rooms were roomy, clean & luxurious. The spa treatments were above & beyond. The pool was a mini oasis with a bar and food delivery. The attached Bistro & Bar had excellent food! HIGHLY RECOMMEND!