5 Star Hotels in La Geria, Yaiza

"Overall this was a very nice holiday. The hotel is beautiful and very relaxing with no issues over getting sunloungers, food or drinks. Drinks were nice and bed was very comfy. The range of activities was also wonderful (eg cocktail making classes). The spa was fantastic - well worth a visit. Staff were hit and miss. Some staff were fantastic such as neomi (entertainment team - she went above and beyond and just exuded good vibes) and harsh in reception. However, i witnessed a few incidents where other staff were rude to guests which is not expected in any hotel let alone one in this price bracket. Unfortunately some facilities were being renovated during my stay (restaurants and bar) which meant the serenity was intereupted with the noise of power tools. It would have been nice had the hotel communicated this to be before check in. The seafood restaurant was fabulous and the staff there were great (particularly Ana and Valentine). However the buffet restaurant's food was mid and id hope for more given the holiday price. Overall this was a lovely holiday, although for the price i wouldnt return as there are hotels in greece (and likely other countries too) that are better value and equally luxurious. "

"How this is rated 5 star, I will never know. Rooms are average, food is sub prime. The worst are the staff who are really not friendly and so begrudging to have to help you out."