This hotel really deserves 5 stars. From the minute you walk in then door, the staff are so friendly & helpful. No standing at desk to check-in, taken to seats while sorted & luggage taken to room. Everything spotless, fridge, microwave, coffee machine. Free water & chocolate every day at turn-down. Coffee brought to table at breakfast although test is buffet, excellent choice. We were hit with the gales on 1 day but they had furniture stored away in no time, pool had to be closed for day but that for customer safety as even metal chairs being blown across terraces. Lovely area. Would come back on a shot. They said it was busy when we checked it but you never felt that. Usually ended night in Skye bar which is lovely at night & very (too) generous measures.