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Reviews of Hotel Da Gale

2 out of 5
Hotel Da Gale
Largo Dos Luisadas, Albufeira

Reviews

5.4
Rating 10 - Excellent. 39 out of 381 reviews" "
Rating 8 - Good. 72 out of 381 reviews" "
Rating 6 - Okay. 76 out of 381 reviews" "
Rating 4 - Poor. 93 out of 381 reviews" "
Rating 2 - Terrible. 101 out of 381 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

6.2/10

Amenities

4.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Scott, Exeter

.
Stayed 3 nights in Oct 2023

2/10 Terrible

Patricia

Stayed 3 nights in Oct 2023

6/10 Okay

Peter

Disliked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

A

Disliked: Staff & service
Never seen anything like it stay away
Stay as far away from this cowboy hotel we had a week book and sent emails to request late check in as requested by hotel only to land to be told our reservation has been cancelled and we weren't only ones this happen to. Charged us for a week didnt get to stay 1 night no refund nothing and then have cheek to ask for review
Stayed 7 nights in Oct 2023

8/10 Good

PETER

Stayed 3 nights in Oct 2023

8/10 Good

Chris

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location, very nice and friendly front desk staff
Stayed 2 nights in Oct 2023

8/10 Good

fabien

Stayed 2 nights in Sep 2023

2/10 Terrible

Michael

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed as one member of our party of 8 was late and was recharged for his room and only after an agrumemt with a number of staff was he given what they called a complimentary room for the second night( this room was paid for before we travelled but as we did not email to notify the hotel his 2 night booking was cancelled) Another mêmber of the group unhappy with his room asked for an upgrade,offered and charged for same but when he went to change they told him they could not give it to him as they sold it to someone else They did give him an inferior room but no refund of the extra cost
Stayed 2 nights in Sep 2023

10/10 Excellent

Antônio

Stayed 1 night in Sep 2023

10/10 Excellent

Kabir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location budget hotel. You get exactly what they describe and the price is cheap. Free parking and location of most things is within 10 minutes drive. 24h desk and WiFi is decent. We had a balcony with a great sea view. They also have a pool. Clean but only small negative was mattresses weren't the comfiest - bit worn and could do with upgrades.
Stayed 3 nights in Sep 2023

8/10 Good

Gwen

Liked: Cleanliness, staff & service
Only drawback for me was the tiny pool - not the end of the world but I couldn’t do my daily laps
Stayed 11 nights in Sep 2023

8/10 Good

Jacques

Stayed 1 night in Sep 2023

8/10 Good

D

Stayed 4 nights in Sep 2023

10/10 Excellent

Andre

Stayed 1 night in Sep 2023

4/10 Poor

Carol

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Where do I start? I read that if we needed a later check in to let hotel know, I called them several times but they didn’t pick up, so I messaged them to say we had a later flight, Id did this 3 weeks before we due arrive, 2 weeks before 3 days before and the when we arrived at the airport we were delayed so I messaged them again to tell them be around 11.30 pm I’d also spoke to Expedia 2 weeks before as I thought I’d booked a balcony room (as that’s what showed on the booking photos) and I asked them to also let the hotel know We’d be late, when they said they would call to check on the room, But we arrival we were told no your room isn’t available as your to late for check in so it’s gone as a noshow, We asked if we could have our rooms later he said no your a no show, this went on for 10 mins, I told him I’d messaged them several times, and I’d spoke to Expedia to tell them he was having none of it, My husband asked for our money back he said no you need to ask who you booked with. so I messaged Expedia (as there was no number to call) they were amazing rang the hotel straight away, they were on the phone to the hotel for 10 mins, hotel man kept saying no to late no show, but Expedia wouldn’t let them not and then we got handed our room key all pre wrote out, so our room wasn’t gone, Well we got into it around 1.30am it was awful room 103, smelt awful like a hostel room, no balcony we were gutted, Had to pay €66 for balcony room, 603 a bit better, Breakfast is bad
Stayed 6 nights in Sep 2023

8/10 Good

Celeste

Stayed 3 nights in Sep 2023

8/10 Good

Maxime

Stayed 2 nights in Sep 2023

10/10 Excellent

robert

Stayed 2 nights in Sep 2023

2/10 Terrible

Göran

Stayed 4 nights in Sep 2023

8/10 Good

Jaqueline

Stayed 4 nights in Sep 2023

6/10 Okay

John

Liked: Cleanliness
Great views
Stayed 1 night in Sep 2023

2/10 Terrible

Ludovic

Stayed 3 nights in Aug 2023

2/10 Terrible

Eoin

Stayed 2 nights in Aug 2023

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stuff I didn’t like the shower to small
Stayed 2 nights in Aug 2023

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2023

8/10 Good

Ivaniy

Stayed 3 nights in Aug 2023

2/10 Terrible

Claire

Travelled with group
Disliked: Staff & service, property conditions & facilities
Awful
Stayed 9 nights in Aug 2023

4/10 Poor

Freda

Stayed 3 nights in Aug 2023

6/10 Okay

Ravneet

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient & near to amenities. Although the hotel is outdated
Stayed 3 nights in Aug 2023

8/10 Good

Malwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Mosiah

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no aircon in any of the rooms and they would only give fans to people children. This was the first time I checked out of a hotel early and moved to any hotel in my life. Avoid staying here.
Stayed 4 nights in Aug 2023

2/10 Terrible

Richard

Stayed 5 nights in Aug 2023

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!! 2/10 Too hot. No ceiling fan, no A/C. Unbearable!! No privacy since we can our neighbors room and vice versa from the balcony. To avoid at any cost. Not worth it. Thank god we only stayed for 1 night.
Stayed 1 night in Aug 2023

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Michel

Disliked: Property conditions & facilities, room comfort
Hôtel trop cher
Cette hôtel ne vaut pas 2 étoiles. Lit pas confortable, hôtel brouillant , pas de climatisation . Attention si vous avez des petits problème pour monter ou descendre des escaliers vous allez être servi. Petit déjeuné que de l’industriel croissant pas bon du tout. Petite piscine et gelé, vieux transats vieux matelas de camping. Trop Cher pour un hôtel de cette catégorie.
Stayed 1 night in Aug 2023

8/10 Good

Cameron

Stayed 3 nights in Aug 2023

6/10 Okay

Emil

Stayed 3 nights in Jul 2023

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities
i would stay there again definitely
Stayed 5 nights in Jul 2023

10/10 Excellent

Jessica

Stayed 7 nights in Jul 2023

2/10 Terrible

Catherine

Travelled with family
Not the best
Hotel not great with communication via email as in don’t respond! Overall very tired appears. Rooms not that clean. Wouldn’t recommend and needless to say won’t be back
Stayed 4 nights in Jul 2023

8/10 Good

serge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Peut mieux faire
Hôtel très bien situe MAIS confort piètre pas de climatisation ni de ventilateur pas de réfrigérateur pas de baignoire .....la piscine ??? Un petit rectangle d'eau Par contre vue magnifique Petit déjeuner correct mais très simplifié
Stayed 1 night in Jun 2023

10/10 Excellent

Joice

Stayed 1 night in Jun 2023

6/10 Okay

Henning

Stayed 3 nights in Jun 2023

8/10 Good

Paul Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Was tired but clean staff good and a good base for exploring
Stayed 7 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Close to the town. Staff are useless and should be called faulty towers
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Reservation Department on 6 Sept 2019
Dear client, Thank you for sharing with us your experience in our establishment. We hope that your stay has been to your liking and that you’ll come back soon. Best regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom mouldy shower blocked overflowed. No view only plants which was so hot its was like a greenhouse. Damp room with mould in wardrobe so never unpacked. 4 coat hangers. Got bit in bed. No fridge in room. Holes in walls doors noise all night and early hours. Went for breakfast no were to sit and it was just rolls so never bothered. I won't return I have been coming to Portugal 20 years I would rather had slept on beach the TV was old and remote never matched the whole place needs a revamp very dated and shabby
Stayed 7 nights in Jun 2019
Response from Ágata Lima on 10 Jul 2019
Dear Guest, Thank you for your comment. We are sorry to hear that your experience in our hotel was a bad one. We want to let you know that we are working hard to improve our establishment. We hope that you'll reconsider and that you'll come back again in the future. Best regards, Reservations Department

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel expects you to use the same towel for three days. Also, when I asked for a new towel, staff were reluctant to give me another. The new towels had blood stains, which is very Worrying. Breakfast is basically cereal, coffee and bread. On the whole, the staff are nice but the owner needs to invest in the hotel to bring it to modern standards.
Stayed 3 nights in Jun 2019
Response from Ágata Lima on 10 Jul 2019
Dear Guest, Thank you for comment. We are sorry for any convenient caused during your stay at Hotel da Galé. Your opinion is important for us, since we work very hard to improve our installations. We are grateful for your comment about the aspects that are in need of improvement. We can also let you know that we will make some improvements in the near future. We hope that your opinion about the hotel will change and that you will come back soon. Best regards, Reservations Department

6/10 Okay

Verified traveller

Stayed 7 nights in Jun 2019
Response from Ágata Lima on 10 Jul 2019
Dear guest, Thank you for sharing with us your experience in our establishment. We hope that your stay has been to your liking and that you’ll come back soon. Best regards, Reservation Department

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel for what we payed. Lovely views from the rooftop. Not good if you have walking trouble there are steps up to the hotel...
Stayed 5 nights in May 2019
Response from Ágata Lima on 10 Jul 2019
Dear guest, Thank you for sharing with us your experience in our establishment. We hope that your stay has been to your liking and that you’ll come back soon. Best regards, Reservation Department