Mercer Collection hotels in Alton, England

"Excellent hotel. Great location for cruise terminal. Friendly staff. Lovely buffet breakfast. Couldn’t fault anything.highly recommend."

"Always friendly staff, very accommodating. Lovely hotel with great facilities "

"It was clean, staff was very helpful and answered our questions as far as how to get around to London. They also kept our luggage at their office until we got a room. They also let us into our room ahead of scheduled which was nice after our disembarkation from a long cruise. Breakfast was really good as well. Highly recommended it!"

"Great hotel, recently renovated rooms in an ideal location in the centre and just 5/10 minute walk from the station"

"Great hotel, great staff,great food,great golf courses,great swimming pool."

"Informal, buzzy hotel with lovely, friendly and efficient staff. Had an issue with our room and quickly moved. We booked basic twin but would go for the club in future as more roomy and modernised. Dog friendly hotel, dogs I think are booked into the ground floor rooms. Menus in bar and restaurant which are right next door to each other are good for allergies. I’m GF but had no problem. Pool is small and busy but all one depth and not too deep. Well maintained and you can’t get in without filling in a form, being a guest or a member. Didn’t have time for a treatment. Hotel parking is limited, saw some charging points. We parked in front of hotel reception in the public car park which was fine about £7 a day I think? There is a short walk to the Cathedral, shops and even nearer for the theatre. Slopey rather than hilly. Good location. We felt safe there. Good shopping! Will book again. "

"Beautiful harbour-side hotel with lovely views. Excellent spa. My only niggle is that the architect over-complicated the lighting system. Our room had 9 light switches (excluding the one for the bathroom) and it was impossible for us to turn off the dimmed light in the entrance hall area - no matter what switch combo we tried. My son and his gf had the same issue in their room. "

"Great place to stay , very friendly place , good food "

"Great value for money. Comfortable. AC. Clean. Basic breakfast but nice. Near port and shopping area so all good."