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"The gent on duty on arrival 3pm.was very good at his job, Room clean and tidy, breakfast staff were all good, and the selection of food superb. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart. "

"Lovely room "

"Staff very friendly and accommodating."

"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Great hotel, early check in, great service, shower was amazing! 100% recommend "

"Lovely clean room the staff are extremely friendly and helpful.Great location for all amenities, Arena, Symphony hall etc. "

"Yes room spotless staf amazing "

"Clean Rooms, excellent facilities and very professional staff. "