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"The hotel is great and staff are friendly and helpful. An excellent location for shows."

"Excellent rooms and comfortable beds. Friendly staff especially Alex at the Concierge. He was very helpful and assisted us with tours. "

"We loved our 2 rooms here. Beds were super comfortable, amenities were fantastic, food was tasty, we liked the history and decor, & we had great rooms with garden views. It was also nice to say someplace right next to the train station (especially since we brought my senior parents) and have the option of leaving luggage and exploring the city before check in / not taking your luggage all over town. For those driving, the car park / parking lot seem to be large enough to accommodate many visitors. "

"Our room was nice, customer service was excellent. Location is walking distance to Big Ben and some other historical areas. I would recommend this hotel and would stay there again. "

"Excellent all round. Great stay with very pleasant staff."

"Was great "

"The hotel was immaculate throughout. The staff at the front desk were welcoming and friendly. We enjoyed two chocolates upon checking in, bags were stored for us as our room was not ready early. The bed was extremely comfortable, AC was excellent and easy to use. Lights were electronic controls but easily learned. Shower water pressure was great. Felt very comfortable here."

"Great location, very nice and helpful staff, good restaurants and shopping center. Next time I will stay here again."

"It was good"