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"My stay was fine. The route to the walkway connecting this hotel to T4 was a bit confusing, but that was due to signage inside Heathrow. One sign on a pedestal was turned round. My room was fine, staff were great, breakfast was ample and I slept well. Staying this close to the terminals at Heathrow really makes this easy. "

"Clean modern room Very helpful staff Great location on the airport between T2 and T3"

"Everything was perfect "

"Having stayed at this hotel on a number of occasions, I can say this was by far the most disappointing stay. The bed and room were on the small side and uncomfortable."

"No customer service "

"I can fault it … staff helpful , polite and kind Room clean and very comfortable Good transport to the airport "

"Very nice hotel with a really cool vibe. Walking distance to tube station and shopping centre"

"clean room, parking reasonable and near to entrance, staff friendly. The food was appalling and there were so many plates with food left on them, not enough staff and a chef who couldn't cook."

"Only stayed one night as catching a flight from Heathrow the following day. Room generally clean though stains on carpet. Bathroom clean. Beds very comfortable. Staff at reception friendly and helpful. "