Chester Hotel Guide - Bridgegate hotels in Chester, United Kingdom.

"The hotel is lovely and clean, the staff are very friendly and nothing is too much for them. The hotel is a bit dated. The towel rail is never switched on, but it didn’t ruin the stay. The food is excellent and not too expensive. I would definitely stay again. "

"bedding and towels all very clean but the room it’s self needed a deep clean, dust everywhere, if you moved the bed the dust was thick, hadn’t been cleaned properly in a very long time. It’s as if they had taken loads of bookings and opened parts of the hotel that perhaps weren’t used on a regular basis"

"Breakfast was good although late with my wifes Breakfast "

"We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to wait 20 minutes to check in!! Not really sure if we will return. "

"Didn’t park or have the breakfast but rooms were clean and comfortable, staff friendly and helpful and it was a good location . Would definitely recommend "

"Central close to all amenities easy to walk to everything "

"Great old pub with a wonderful breakfast served in authentic old world surrounds"

"Didn't have breakfast "

"Hotel was way to hot that hot we couldn’t sleep even with windows open and aircon on"