Residencia Los Encantos

Property class: 2.5

Choose dates to view prices

Reviews

6.8 out of 10
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Residencia Los Encantos. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Room options

View all photos for Standard Room, 1 Bedroom, Accessible, Pool View

Room

Standard Room, 1 Bedroom, Accessible, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Shared Dormitory, Women only

Room

Shared Dormitory, Women only

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory, Men only

Terrace/patio

Shared Dormitory, Men only

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Cancun is home to Residencia Los Encantos. Ultramar Ferry Puerto Juárez and Moon Palace Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Las Americas and Puerto Cancun Marina Town Center. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. Visit our Cancun travel guide
View more Guest houses in Cancun
Map
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500

What's nearby

  • A canal with a Ferris wheel in the background, surrounded by shops and restaurants.
    La Isla Shopping Mall
    27 min drive - 15.1 km
  • A beach with the word "CANCÚN" spelled out in colorful letters.
    Delfines Beach
    31 min drive - 19.6 km
  • Plaza La Roca Shopping Center
    17 min walk - 1.5 km
  • Pabellón Cumbres Shopping Center
    19 min walk - 1.6 km
  • Moon Palace Golf Club
    27 min drive - 20.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    13 min drive

Restaurants

  • Starbucks
    14 min walk
  • Los De Asada
    9 min walk
  • Starbucks
    8 min walk
  • Mercedes Silva
    10 min walk
  • Chinampita
    8 min walk

About this property

Residencia Los Encantos

  • Guest house near Plaza Las Americas
  • You can look forward to a terrace, a garden and dry cleaning/laundry services at Residencia Los Encantos. Stay connected with free in-room WiFi.
  • Other perks at this guest house include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Full breakfast (surcharge), luggage storage and a TV in reception
    • A 24-hour front desk and wedding services
  • Room features
  • All guest rooms at Residencia Los Encantos feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Communal kitchens, full-sized fridge/freezers and ovens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 11:30 AM for a fee: USD 20 per person

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave on request
  • Oven
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night.
Cots (infant beds) are not available

Payment types at the property

  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 20.00 per person
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Residencia Los Encantos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Residencia Los Encantos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residencia Los Encantos?

Self-parking is free at this property.

What time is check-in at Residencia Los Encantos?

Check-in begins at 3 PM.

What time is check-out at Residencia Los Encantos?

Checkout is at noon.

Where is Residencia Los Encantos located?

Situated in Cancun, this guesthouse is 1.1 mi (1.7 km) from Nichupté Lagoon and within 3 miles (5 km) of Galenia Hospital and Kabah Urban Park. Hospiten Hospital and La Gran Plaza Shopping Mall are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residencia Los Encantos Reviews

6.8

7.0

Cleanliness

6.0

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Stayed 10 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Fraude

El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en excelentes condiciones, personal muy amabke
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home

This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Stayed 3 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Extremely rude staff...

Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Stayed 6 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Guter Zwischenstopp- Ankunft nicht in der Nacht

Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and quiet. Fair according to price

It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

MUY BUENA

LA ESTANCIA ESTUVO MUY BIEN PORQUE ESTA MUY CERCA DE LAS ACTIVIDADES QUE TENIAMOS, EL PERSONAL AMABLE Y SIEMPRE DISPUESTO A AYUDAR.
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Friendly owner. We liked it a lot.