"Please note this hotel is on a third floor of a building. There is no ground floor. You will need to go up 3 flights of stairs to reach the hotel floor. This was not disclosed anywhere in the listing and when I reached out to the hotel about it they offered no apologies or resolution. They left my messages on read and my mother and I had to stay somewhere else."
"Please note this hotel is on a third floor of a building. There is no ground floor. You will need to go up 3 flights of stairs to reach the hotel floor. This was not disclosed anywhere in the listing and when I reached out to the hotel about it they offered no apologies or resolution. They left my messages on read and my mother and I had to stay somewhere else."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Good location, within walking distance from Nuevos Ministerios neighbourhood thus making it good for business stays. Nice deco and ambience and helpful staff.
Good location, within walking distance from Nuevos Ministerios neighbourhood thus making it good for business stays. Nice deco and ambience and helpful staff.
Anonymous traveller
Reviewed October 10, 2019Reviewed October 10, 2019
Very stylish hotel close to train station and easy access to airport. Good food and excellent customer service. Would choose this place again if needed.
Very stylish hotel close to train station and easy access to airport. Good food and excellent customer service. Would choose this place again if needed.
Anonymous traveller
Reviewed February 27, 2025Reviewed February 27, 2025
The room lacked a few small things like having an iron, tea/coffee making facilities and there wasn't any soap provided in the bathroom, but the room itself was clean and comfortable. The hotel's location is both a pro and a con. It's in a very convenient location surrounded by shops and metro stops, but my room overlooked Gran Via which is very busy and noisy, even at 2am. People, cars and sirens could be heard all night.
The room lacked a few small things like having an iron, tea/coffee making facilities and there wasn't any soap provided in the bathroom, but the room itself was clean and comfortable. The hotel's location is both a pro and a con. It's in a very convenient location surrounded by shops and metro stops, but my room overlooked Gran Via which is very busy and noisy, even at 2am. People, cars and sirens could be heard all night.
The hotel is confortable, clean, the staff is very nice, the breakfast is delicious!
Easy access to everywhere with metro and walking to turistics points.
The hotel is confortable, clean, the staff is very nice, the breakfast is delicious!
Easy access to everywhere with metro and walking to turistics points.