Accor Hotels hotels in Chelsea, New York

"Friendly check-in staff"

"Loved the location, the hospitality of the staff, the room, the convenience of the mini market in the hotel, & how quick the front desk for checking in & out took."

"Perfect location I will go back "

"The front desk staff and the door man was extremely helpful. The cleaning lady was very friendly and helpful. "

"Clean, courteous staff, great location"

"Staff wa "

"Excelent hotel, perfect location"

"The stafff was very nice. The room was clean. Loved the facilities! Very accessible to the places wanted visit. "

"First things first, smart idea with allowing you to hold onto my luggage when I arrived in the morning, way before check in time at 3. I also appreciated the fact that you offered to look at my luggage again when I checked out this morning as well. Everyone I interacted with at the hotel was cordial and professional too! Room was clean and nice. The only bad things were totally out of the hotel’s control, such as hearing a lot of noise when I was trying to go to bed (I’m in Manhattan so, that’s a super tough ask anyway) and that the individual running the valet parking operation wasn’t clear about how he did things or had the best communication skills as I showed up there after checking out this morning to pick up my car to find no one to help me without any reasoning, during hours when they’re open to find nobody there and the place locked. I called, texted the phone number provided and even yelled “hello” a few times there, just in case if the individual running the valet parking organization was on the second floor or something like that but I didn’t see him until 15 minutes later as it appeared that he walked back from going to the store. I would’ve appreciated on your website and information available to me that the parking place for your hotel was valet parking instead of self parking. "