Cienegueta Hotels

"Great !"

"Location was great"

"Beautiful hotel, very unique and beautifully decorated, excellent position and awesome roof top area, only minus was that the room had no window so it smelled a little musty"

"They need life guards around the cove"

"I’m not being harsh. I’m being honest. The rating that this hotel misled me so I want to give real information. The location is good but loud. There is a bar and a restaurant next to the hotel in the alley and every night after dinner it got very loud until after midnight. The floors in the room levels has not been redone and they are so scarred (to be fair it’s antique tile) it’s hard to tell if they are clean. But the floor in my room was not clean. My feet were filthy the first night from walking barefoot to the.bathroom. The bathrooms are tiny. There was no maid service. If I wanted that I’d be at an Airbnb. Didn’t even ask to change my towels until I asked. The staff was all over the place. A few were nice but many were snarky and unfriendly. I will never stay here again. "

"Clean and very spacious rooms. Staff went above and beyond to accommodate us. The pool was very clean and conveniently located. Beach was beautiful and plenty of chairs/umbrellas available. Absolutely worth getting a villa! "

"Pros: 1. Perfect location in the middle of everything in Old San Juan 2. Balcony was cute and accessible 3. Room itself was nice and roomy. 4. Caters to the party crowd Cons: 1. Someone is short cutting on cleaning as we found trash, bottles, and caps under the couch The floors were clearly not clean and the couch is in a great need for a deep cleaning because there were some sketchy stains and busted pillows 2. This is not a family with kids location. It most definitely caters to the youthful party type crowd 3. Since there’s no front desk, there’s no one to monitor noise levels of guests coming in from partying. We were up all night because people were hooping and hollering coming in from their night out. 4. The company sent multiple options for parking garages but since you can’t check in until 4, parking is a nightmare! Every parking garage was full so we were in our car for over an hour circling the tiny cobble stone streets, dodging drunk tourists to find a parking spot. Overall, if I were a 20 something year old with no kids, this would be my jam."

"Very nicely situated in old San Juan. Easy walk to everything. A bit noisy at night if you have room overlooking the Calle. But the Calle room has great views of old San Juan. "

"This property has ALMOST everything. Pros- Amazing location within short walking distance to anything that you could hope to see or anywhere you care to eat in Old San Juan. Spacious rooms with very comfortable beds, quality pillows and sheets, large showers with nice water. pressure, and in-room Nespresso machines. Amazing architecture with see-through floors in common areas with a view from the ground floor all the way to the roof top restaurant. Roof top deck with views of the city Cons - Some rooms do not have window. If you are claustrophobic, make sure to call the hotel and let them know that you need a real window. Slow and small elevators. They’re real creepers and only large enough for two people if you have luggage. Luckily, there are two of them. A wee bit pricey, but you’re getting what you pay for. Overall thoughts: while we would probably try to find less expensive rooms if we could, we wouldn’t hesitate to go back to Alma."