City of Westminster Hotel Guide - Hotels with Air Conditioning in City of Westminster, London

"Was a perfect location, and breakfast was wonderful"

"Excellent breakfast, very convenient location close to all famous places. Will stay there again next time I’m in London."

"This hotel was in a great location, within walking distance to Buckingham Palace, Westminster Abbey, etc. It was also close to many restaurants. Breakfast was great. The room was nice and clean. The hotel restaurant was good. "

"Clean room and staff was very helpful from the front desk check in and the am cleaning gentleman that helped my wife, child, and luggage out the door thank you."

"Overall the stay was good. I do love this hotel and its fabulous location. But on this instance 2 out of the 3 elevators were broken so it took FOREVER to get up or down. And when I pulled out the pull out couch to sleep there were all these fly bugs in it. There was also so work being done for a leak on my floor (9) so it smelled horrible like rotten carpet and stinky water. I had been here before so I know what a wonderful hotel this normally is. Just very unfortunate"

"Reception person (Boris) was not helpful when i requested a room with an oxford street view and he claimed that the hotel fully booked for the next 4 days! However the next day i want to the reception desk and managed to get me an oxford view room. "

"The front staff were excellent and the hotel was very beautiful! The staff were incredibly helpful and polite. The location of the hotel is incomparable, as well. Centrally located, popular tourist sights and metro access were within walking distance from the hotel."

"Wonderful place to stay that feels like home because of the staff."

"Stunning Lobby and bar. Check in experience was satisfactory. Room was small with small double bed. Cocktails at the bar were great however the bar experience was disappointing. Along with other residents we had to wait at least 45 minutes in between drinks to be served again at one point having asked for more drinks the server disappeared and forgot us…. we were still expected to pay13.5% service charge. Frustration was clear amongst the people around us. The bar was understaffed and the frustration with this was also apparent amongst them! We gave our feedback on check out about the bar experience, the team member was sympathetic but advised that we should have reported this to the bar staff at the time. This was not appropriate to do at the time as it was difficult enough getting a drink let alone trying to give feedback or refusing to pay a service charge.We were offered a voucher however we were leaving at that moment so declined the offer and just left our feed back. Great location for central London ..just next to Hyde Park "