Sunscape Sabor Cozumel - All Inclusive

3.5 star property
Find balance at this beachfront paradise with massages on the sand or adventure with volleyball and kayaking in turquoise waters.

Choose dates to view prices

Sunscape Sabor Cozumel - All Inclusive is near Paradise Beach with a private beach and poolside bar. Guests can shop on-site, enjoy aromatherapy or massages at the spa, and savor Mexican dishes at two restaurants. The helpful staff consistently earns positive reviews.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Ocean View King

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Tropical View King

7.8 out of 10
Good
(15 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean Front Double

7.4 out of 10
Good
(12 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View Double

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • Sleeps 2
  • 1 King Bed

Deluxe Double

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Suite (Virtual)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Tropical View Ground Floor King

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Ground Floor Double

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds

Deluxe Beach Front Double

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2021
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
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About the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600

What's nearby

  • Arrecifes de Cozumel National Park - 3 min walk - 0.3 km
  • Paradise Beach - 5 min walk - 0.4 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 15 min walk - 1.3 km
  • San Francisco Beach - 4 min drive - 4.3 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪Beach Club - ‬5 min drive
  • ‪Los Olivos - ‬4 min drive
  • ‪Market Café - ‬3 min walk
  • ‪Restaurante buffet "Cozumel - ‬5 min drive

About this property

Sunscape Sabor Cozumel - All Inclusive

All-inclusive family-friendly property renovated in 2021 and located near Paradise Beach
Located close to Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park, Sunscape Sabor Cozumel - All Inclusive provides a poolside bar, a terrace and shopping on-site. With a private beach, beach massages and scuba diving, this property is the perfect place to soak up some sun. Indulge in thalassotherapy, a body treatment and a body scrub at Sunscape Spa by Pevonia, the on-site spa. Enjoy Mexican cuisine and a poolside location at the two on-site restaurants. Fitness classes are offered at the gym; other things to do include waterskiing, fishing and snorkelling. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, babysitting (surcharge) and a gift shop
  • ATM/banking services, a banquet hall and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 128 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as safes and WiFi.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • TVs with premium channels
  • Balconies, composting and eco-friendly cleaning products

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Volleyball

Entertainment

On-site live performances

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Sunny Side Grill

Things to do

  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - July 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 14 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Frequently asked questions

Does Sunscape Sabor Cozumel - All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

Is Sunscape Sabor Cozumel - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sunscape Sabor Cozumel - All Inclusive?

Self-parking is free at this property.

What time is check-in at Sunscape Sabor Cozumel - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Sunscape Sabor Cozumel - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sunscape Sabor Cozumel - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Sunscape Sabor Cozumel - All Inclusive located?

Nestled on the beach, this Cozumel property is within a 15-minute walk of Paradise Beach and Mr. Sancho's Beach Club. Playa Mia Grand Beach and Water Park and San Francisco Beach are also within 3 mi (5 km).

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Reviews

Sunscape Sabor Cozumel - All Inclusive Reviews

7.0

Good

7.8

Cleanliness

7.2

Amenities

8.0

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 227 out of 703 reviews
Rating 8 - Good. 165 out of 703 reviews
Rating 6 - Okay. 132 out of 703 reviews
Rating 4 - Poor. 84 out of 703 reviews
Rating 2 - Terrible. 95 out of 703 reviews

Reviews

8/10 Good

Silvia C

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that there was too many mosquitoes. Got bitten way too much.
Stayed 5 nights in Sep 2025

10/10 Excellent

Silvia C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was too many mosquitoes. If its possible to spray to eliminate the mosquitoes or have running water all over the property (like in Disney World), it would of been awesome. Everything else was great
Stayed 5 nights in Sep 2025

2/10 Terrible

Deniece

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I rated all 5 stars for the simple fact that Expedia continued booking despite Sunscape shutting down. However, when we arrived they were able to move us next door to Dreams and our service the entire process and confusion was wonderful.
Stayed 5 nights in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Loved the location, The beds were comfortable, but the rooms have some underlying conditions. The staff was amazing.
Stayed 6 nights in Feb 2025

2/10 Terrible

Thu

Disliked: Cleanliness, amenities, property conditions & facilities
Staffs are very nice. But resort is Hyatt own. Never go to a Hyatt own resort. It’s a snake pit. Worse vacation ever.
Stayed 5 nights in May 2025

2/10 Terrible

Noemi

Disliked: Cleanliness, property conditions & facilities, room comfort
Food-Terrible ATM not working No entertainment Front desk service horrible
Stayed 6 nights in May 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No dining poor conditions, Told Resort is being torn down in 2 weeks
Stayed 6 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we book the stay we booked as an all Inclusive, yet when we got there there was only 2 restaurants that we could access. The first meal we attempted to get they were out of almost everything. Very little variety. Was told after we checked in that the hotel would be torn down in two week. In order to make the stay enjoyable we had to upgrade to an adjacent hotel for $600. Room was small and Dirty. The mini bar was filled once and we were told that the service was a one time only fill, even though it was and all inclusive.
Stayed 6 nights in May 2025

4/10 Poor

April Lynn

Disliked: Staff & service, property conditions & facilities
This was our third time staying at Sunscape. It was noticeable different from the two previous stays.. The rooms were the same as the other times. The beds are a full size, not at all comfortable. Only two restaurants to dine at now. In the past it was three. Both are not always open at the same time. Long wait times for dinner and multiple times ran out of food. It was cold many times coming out or on the buffet. Wait times after ordering were long. Lunch is now a buffet, with cold food on it. Multiple people in our group got the fish at the buffet it was raw. The cheese sauce at lunch was orange water, so runny. There is no longer anyone offering to bring you drinks on the beach. Room refrigerator is only filled on first day now, if at all. We had three rooms only one had been filled. When we asked the front desk they said it is only filled once now. Two rooms had decent ac but the other did not work correctly. Went to front desk multiple times throughout each day. Was finally moved to a new room on the third day of complaining. Beach chairs really need upgraded. Most are broken and not enough of them with guests from Dreams and Secrets having access to them. Our drivers said they were trying to do away with Sunscape and extend the other expensive resorts. The only redeeming quality of this hotel is the beach access. Rooms advertised as beach view and beach front are so close to the ocean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it,right by the beach, good food, service and just overall very nice
Stayed 5 nights in Apr 2025

2/10 Terrible

Shalonna

Disliked: Cleanliness, staff & service, property conditions & facilities
Dear [Hotel Management/Customer Service], I am writing to formally express my dissatisfaction with my recent stay at Sunscape Sabor to seek resolution regarding several issues I encountered during my visit. Upon checking into my room on the 3rd floor, I found it in unacceptable condition. The door had a significant gap, allowing bugs to enter, and the sheets were covered in hair, suggesting they had not been changed. The bathroom floor was dirty, with dead bugs and grime present. I have attached photos for your reference. After raising these concerns, I was moved to a different room on the 1st floor, which unfortunately did not meet my expectations either. The window did not lock, the temperature was uncomfortably hot, and there was a pervasive musty odor. Consequently, I refused to accept this room. Despite this situation, I was charged $300 to relocate to the Dream Hotel, which was immensely better in terms of quality and cleanliness. The overall experience at Sunscape Sabor has been the worst I have ever encountered at a resort. Additionally, I was disappointed with the food and beverage options. The drinks at the Sunscape café did not meet the expectations of an all-inclusive experience, as they were lacking in alcohol, and the cleanliness of the cups and glasses was questionable. Given the numerous issues and the overall negative experience, I kindly request a partial refund for the amount paid during my stay. I believe this would be a fair resolution considering.
Stayed 3 nights in Apr 2025

2/10 Terrible

Martin

Disliked: Staff & service, amenities, property conditions & facilities
HORRIBLE!! en 10 años trabajando en hoteles y conociendo hoteles de Cancun y Riviera Maya. Fue mi peor experiencia. Poca variedad de comida (soy vegetariano), la habitacion extremadamente ruidosa, escuche hasta como iba al baño el vecino del lado. Caro para lo poco que ofrece. NO VUELVO MAS. NO VAYAN! busquen cualquier otra marca
Stayed 2 nights in Apr 2025

10/10 Excellent

Mayte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una linda playa. La habitación muy limpia
Stayed 2 nights in Apr 2025

10/10 Excellent

YAZMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente menos la comida, no tenía sabor.
Stayed 3 nights in Apr 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities
The beach was great for snorkeling. A lot of different juvenile fish.
Stayed 7 nights in Apr 2025

8/10 Good

Erin

Liked: Staff & service, amenities, property conditions & facilities
Staff and facilities are great. Food hit and miss
Stayed 7 nights in Apr 2025

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort. Very safe and family friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción para hospedarse en Cozumel.

Excelente servicio en general, buenas vibes!
Stayed 1 night in Apr 2025

10/10 Excellent

ronald coleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place
Stayed 5 nights in Apr 2025

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar en el que sus instalaciones ya tienen tiempo pero se compensa con el servicio. Muchas gracias a Yuri, Eloisa, Capi Ricardo, Hostess Glendy, René Reyes, Carolina, Dario, Jonathan, Antonio, Antonio y Roberto junto con Milagros hicieron que nos pasáramos una estancia inolvidable. Muchísimas gracias por todas sus atenciones.
Stayed 7 nights in Apr 2025

6/10 Okay

Krystal E

Liked: Staff & service
Disliked: Property conditions & facilities
The property smelled like sewer. Sinks backed up and doors did not latch. The staff was friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

Raschel k

We have stayed here many times but this will probably be our last. At check in we were informed that all of the restaurants were no longer included but we could do a timeshare presentation for an upgrade fee and have access. The pier access has gone from $5 per person per day to $10 per person per day. We had a malfunctioning toilet and fridge. It took 2 requests to get them to come look at them. The fridge was replaced at 11 pm. The toilet was not fixed. The handle had to be jiggled to get it to shut off and it squeels with each flush for 30 seconds. The service at the restaurant very slow and we often did not get a beverage until after our food arrived. Sometimes taking multiple requests or walking over to the bar to get water and a coke Menu selections were limited and some menu selections were not available and it was still early during the meal time. We had one bright light during our stay. Yuriana was amazing. She was very positive with the guests and guinely happy. She met and exceeded our expectations during the 2 meals that she served us. She is truly a bright light.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come every year for the diving and the Sunscape is not only affordable, its absolutely beautiful.
Stayed 8 nights in Mar 2025