Xiknal Cozumel

Property class: 2

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Close to Cozumel Maritime Terminal, Xiknal Cozumel provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Basic Room

A corridor with a thatched roof, wooden beams, and a bench.

Basic Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

A corridor with a thatched roof, wooden beams, and a bench.

Basic Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A bedroom with a bed, a wooden desk, a hanging clothes rack, and a window with curtains.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Basic Room

A bedroom with a large bed, two bedside lamps, and a headboard.

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A poolside area with two sun loungers, a small round table, and a tree with pink flowers.

Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Room

A bedroom with a wooden door, a wardrobe, a bed with a white bedspread, and a small wall-mounted light fixture.

Basic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

A neatly made bed with a wooden headboard, two bedside lamps, and a white bedspread.

Basic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

A rustic outdoor area with a hammock, a wooden bench, and a small table. There are trees and a building with a thatched roof in the background.

Basic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A swimming pool with clear water, surrounded by palm plants.

Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Room

A neatly made bed with white linens, two wall-mounted lamps, and a small table with a plant beside the bed.

Basic Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Colonia Adolfo López Mateos, a neighbourhood in Cozumel, is home to Xiknal Cozumel. Cozumel Maritime Terminal and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and Palancar Beach. Xcaret Eco Theme Park and Mr. Sancho's Beach Club are also worth visiting. Visit our Cozumel travel guide
Map
5 sur #511, Cozumel, QROO, 77600

What's nearby

  • A colorful sign with the text "ISLA COZUMEL" surrounded by palm trees and a clear blue sky.
    Central Plaza
    16 min walk - 1.4 km
  • Museo de la Isla de Cozumel
    17 min walk - 1.5 km
  • Plaza Punta Langosta
    19 min walk - 1.6 km
  • San Miguel Church
    19 min walk - 1.6 km
  • Cozumel Museum
    2 min drive - 2.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    7 min drive

Restaurants

  • Chendos
    3 min walk
  • carnitas Díaz
    9 min walk
  • Taqueria Chilangos
    8 min walk
  • Los Sera's
    7 min walk
  • Pescaderia San Carlos
    4 min walk

About this property

Xiknal Cozumel

  • Hotel near Cozumel Maritime Terminal
  • Xiknal Cozumel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Xiknal Cozumel include comforts, such as air conditioning, as well as
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Private gardens, wardrobes/cupboards and communal kitchens

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Frequently asked questions

Does Xiknal Cozumel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Xiknal Cozumel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Xiknal Cozumel?

Check-in start time: 11:00 AM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Xiknal Cozumel?

Checkout is at 11:00 AM.

Where is Xiknal Cozumel located?

Located in Colonia Adolfo López Mateos, this hotel is within 1 mi (2 km) of "Benito Juarez" Municipal Market and Cozumel Maritime Terminal. Rafael E Melgar Statue and Museo de la Isla de Cozumel are also within 1 mile (2 km).

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Reviews

Xiknal Cozumel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location downtown, charming and big beds.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was super helpful and friendly
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. The rooms and bathrooms were clean and a comfortable size.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Owner and staff were very amicable and accessible.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Such a cozy and nice hotel! Small with only a few rooms giving a friendly environment, we loved it! On a calm street but close to everything.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was very welcoming, helpful and all round personable. Their dog Paloma was very friendly and became our best friend. Had an amazing stay here can’t wait to come back
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was the room & hotel lovely, clean, and aesthetically beautiful, but I loved seeing the family every morning. Their friendly faces & smiles made my trip. Wish them all the success as I saw they’re renovating the outdoor space & I will definitely be back again!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice find! Nice staff, great rooms, clean and well organized with view on the central area. Not sure if the inner courtyard was under renos but there was a number of construction tools and material that could have been cleaned up. Would go again!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a peaceful retreat, conveniently located in downtown Cozumel. The room was simple but comfortable and clean. Lots of restaurants are within easy walking distance and taxis are available on the corner to take you to the beaches around the island. I would definitely come back!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best service at this location, the host was very helpful and accommodating . Paloma the dog became our best friend on the first day. The place is a walking distance from the ferry, downtown center and a lot of other places. This was an amazing place
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, there's a personal touch from the property being family run and that shines through in everything from the lush garden to the bed linens. As an animal lover I appreciated the friendly pooch and cute kitten! This place is walkable from the ferry terminal and close to lot's of great restaurants. Being in the centre of the action means there's some noise at night, but overall a tranquil oasis!
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER CLEAN, NICE STAFF

It was amazing. The sweetest people working there. I didn’t know what to expect, the reviews were really good so I tried it and it was amazing. SUPER CLEAN and air conditioning in the room. It’s charming, no thrills, simple, clean and amazing!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it!!! You walk in and feel like you are in a hidden jungle oasis. It's so quite and peaceful even though you are in the center of the city. It is very clean too. The staff went above and beyond with any questions I had. It is walking distance to just about everything. I rented a car one day and they allowed me to park it in the garage. I highly recommend it.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Xiknal! The place is located right in the center, easy walk to all the restaurants, bars, shops and ferry. It’s family owned and you know they put a lot of love into the property keeping everything very clean and lush. It has a beautiful peaceful courtyard with a pool. They have an adorable dog Paloma that greeted us every day and a small playful kitten roaming the courtyard. Rosalba was incredibly accommodating, she provided beach towels and any bathroom supplies we asked (e.g. hair drier), always going above and beyond. The rooms have A/C and a fan so it’s nice if you prefer the room colder in the night for sleeping but have the fan while getting ready in the morning. Highly recommend!
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss this sweet place!

This was a beautiful place to stay! The owners were so kind and really cared about your experience. The the gardens, pool, grounds are lively and insta worthy. Oh and they have the sweetest puppy!
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Location of the property and staff are great, but it was an extremely noisy stay. The property is small enough that you can hear everything happening outside, and it was a struggle to sleep each morning with the hustle of the staff in the morning.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common area kitchenette with a refrigerator, coffee maker, and such
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Xiknal is potentially the most beautiful accommodations I’ve been lucky enough to book. The staff- incredible, they offer a ceviche dinner for an extra cost if you give notice. The pool is pristine. I would spend a month at Xiknal if it was up to me. Truly heaven on earth. Do not miss out.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about our stay except for one thing. No full size mirror.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo 100%
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Todo bien gracias
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFA Y CERO AMABILIDAD

Horrible!!! Cada año visito la isla de Cozumel por trabajo y en esta ocasión quise darle la oportunidad a este hospedaje. Los comentarios no parecían malos y con su “flexibilidad” de check in a las 11am creímos era una buena oportunidad, desafortunadamente llegamos y está cerrado el lugar, marcamos al teléfono y nunca contestaron tuvimos que buscar ayuda por medio de hoteles.com para que los contactaran. Una hora después llegaron los encargados que son una pareja y la recepción fue simple pero el cobro no fue respetado con el precio que aparecía en la página, la persona se excusó diciendo que eran impuestos los que debía pagar y en la reserva ya estaban aplicados, en fin recibí la habitación pues tenía compromiso de trabajo y está demás decir que jamás se me regresó el excedente que pagué, tampoco me dieron factura y la habitación jamás funcionó su A/C prende pero no enfría la habitación, la regadera estaba obstruida por el sarro y nunca salió el agua caliente, reservamos cama king y tampoco nos la dieron como solicitamos, la habitación no es insonora, todo se escucha de la calle y con eso para mí fue suficiente para nunca volver a este lugar, que no tiene personas amables, no se preocupan por ser anfitriones, el hotel es pequeño e intenta ser interesante pero sus encargados que viven en el hotel no les interesa que los huéspedes se sientan cómodos, por lo que no recomiendo este lugar, sin calidez, amabilidad o atención que solo hacen ver mal a la isla donde yo viví por años.
Esperando porque no estaba abierto el lugar
Una hora después entramos
La reserva era de cama king y esto nos ofrecieron
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es super tranquilo y agradable, las habitaciones muy bonitas y confortables; me gustó que mi habitación tuviera una puerta directa a la cocina común, la cual tiene lo necesario para preparar y guardar tus propios alimentos. Además conocimos a Paloma, una perrita muy tranquila y amigable, guardiana del lugar.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Room comfort

Ruidoso!

La habitacion era linda pero muy ruidosa, con un balcon a la calle, el agua caliente tardaba mucho en salir y en ocasiones no salía, lo mejor del lugar es el patio sum que tampoco lo usamos y las mascotas.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, the entry parlor and courtyard & garden feels like something out of a fairytale! Friendly hosts and a sweet hotel dog Paloma! Just a few minutes walk from the ferry dock. Highly recommend this beautiful place.
Stayed 1 night in Apr 2024