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"Spacious room comfortable bed and staff were really lovely and helpful. The hotel is in a perfect place for exploring Bristol"

"Room was spotless and well equipped. Staff were friendly and very helpful. Good quality breakfast."

"Have to park in Lidl carpark, free but quite busy, there are side spaces which are good. Staff friendly and helpful. Its budget but great value. "

"Excellent hotel, comfy beds, very clean great location and staff were great. "

"Nice clean room, very helpful staff, nice bar area."

"Lots of choice for breakfast. Staff were friendly. Room was very clean"

"I booked a stay at The Gainsborough Bath Spa as a Christmas present for my partner, who had never been to Bath before. Wanting to make the gift extra special, I emailed ahead to request a complimentary upgrade. Having stayed here previously, I was delighted when the team kindly accommodated us—it set the tone for what turned out to be a truly memorable experience. From the moment we arrived, the service was impeccable. Every single member of staff went out of their way to be helpful, creating an atmosphere of genuine hospitality that made us feel completely at ease. One of the highlights was receiving all-time access to the pool. This was such a treat, especially as The Gainsborough is the only hotel in the UK to offer natural thermal baths. Being able to enjoy them whenever we wished added a magical touch to our stay and made the experience feel truly unique. Overall, The Gainsborough Bath Spa exceeded all expectations. Thoughtful touches, outstanding service, and the rare luxury of natural thermal waters made this Christmas gift unforgettable. I would wholeheartedly recommend it to anyone looking for a special getaway in Bath. "

"Lovely hotel. Highly recommended. "

"Excellent location & facilities in the room. "