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"The staff were lovely and helpful. Breakfast was good. The room wasn't the largest but has everything we needed and was clean and well prepared. "

"Great convention location for Bham Int . Good breakfast available and comfy rooms. "

"The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back."

"Room was good staff great "

"Nice room, comfy bed. Lovely spa "

"Staff"

"Great stay. Perfect location great staff"

"Great hotel and good location "

"The hotel staff - ALL that I came into contact with were professional, polite & very very helpful. The room was spotless & extremely comfortable. I really enjoyed my stay. Thank you! "