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"Nice room great location next to arena.Easy access to NEC amenities "

"The staff were very friendly, helpful and professional. Breakfast was good, they ran out of cups/mugs for the hot drinks so we had to use disposable cups. Room- Hair clump found on carpet in the bedroom. Too layer of bath was damaged. Toilet roll holder was loose and we couldn’t tighten it. Corridors are noisey when people are talking, can hear everything in the rooms."

"The breakfast was lovely but my husband said the hot choices could have been hotter and the eggs was hard otherwise we would stay again"

"Tired and dated since Marriot sale Money grabbing pit "

"Really lovely experience from start to finish—kind and courteous staff and nice, clean, comfortable rooms. Beautiful hotel as well!"

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"

"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"When I went to my room and put on the sink tap to wash my hands the water was running brown substance even from bathroom. Was just told it’s ok as tank change, but Isn’t reassured with my concerns, wouldn’t recommend to be honest"

"Basic (as expected) but fine for one night and very convenient for the airport. "