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"Everything was outstanding "

"The desk clerk, Neismus (my memory and spelling of his name is inaccurate) has been the most approachable young customer relations person we have witnessed in several years. He was welcoming, informative and knowledgeable. In his presentation, he exceled in speaking good of the hotel and the Drury Corporation. The following morning, I had the pleasure to run into his at the breakfast ane he was eagerly assisting guests and keeping food available with the other staff. Again, very compassionate young man. We have since recommended this hotel just since leaving there Sunday. Thanks to this young determined young man-you have an asset within your organization. Also the Breakfast is a 10!! "

"Clean,Friendly Staff, Great food , Room Clean and Spacious."

"I made a reservation for dinner at the regular Loews hotel through the front desk of the actual hotel I stayed at. I’m not sure how but they didn’t have it when my friends went to check and drop off the cake. I have the confirmation text and everything so that was irritating. We were able to get in still, there was only 6 of us but I feel as though that wasn’t ok. Other than that, everything was good. "

"Staff was awesome and room was great"

"Clean room, exceptional customer service!"

"Reserved one night for after a Rangers game. Check-in was simple and quick. Great young man helped us with check in and a missing TV remote after we got to room. Hotel was exceptionally clean and room was spacious, quiet and comfortable. There was an additional $100 deposit charged in two $50 transactions that caused a little confusion on my part. It was refunded immediately after our stay. "

"So beautiful great stay!! 5stars "

"2nd year ive stayed during baseball season and love it. Customer service is absolutely amazing and nice everytime! "