Front of property

Reviews of Clayton Hotel Charlemont

4 out of 5
Clayton Hotel Charlemont
Charlemont Street, Dublin, Co. Dublin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 46 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Not particularly convenient to city centers
Stayed 2 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 2 May 2024
Dear Bruce,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff welcoming even though arrived late!
Stayed 1 night in Apr 2024
Response from Patryk Raducki Reservations Manager on 1 May 2024
Dear Stacey,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now stayed at this hotel twice, after enjoying our first stay so much. The decor is fantastic, and both the rooms and common areas are spotless and well lit. The staff are extremely friendly, and helped us with everything throughout the stay. The location is a bit of a walk from the city centre, but there is also a tram stop a 2 minute walk from the hotel, which takes maybe 10-15 minutes to get into the centre.
Stayed 2 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 30 Apr 2024
Dear Amy,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Duminda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 29 Apr 2024
Dear Duminda,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and up to date. The staff were very friendly and helpful. There are buses just around the corner that go to the center, so we valet parked our car and left it there for our entire 3 days. Driving in the center is not easy!
Stayed 3 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 29 Apr 2024
Dear Geraldine,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 2 nights in Mar 2024
Response from Patryk Raducki Reservations Manager on 26 Apr 2024
Dear Stephen,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Kannis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from city center. People gather along the riverside, so it’s quite noise during the day.
Stayed 2 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 25 Apr 2024
Dear Kannis,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was part of a tour group with Insight Tours and the staff throughout the hotel was very accomodating. Razvan Grigoras, Bar and Restaurant manager, made sure all of our meals were top notch wiyh excellent service.
Stayed 1 night in Apr 2024
Response from Patryk Raducki Reservations Manager on 19 Apr 2024
Dear Johanna,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

A A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Patryk Raducki Reservations Manager on 18 Apr 2024
Dear Guest,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
The well-trained and friendly staff made for a comfortable, at-ease 2-night stay.
Stayed 2 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 18 Apr 2024
Dear Leila,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 18 Apr 2024
Dear Sean,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, nice walks along the canalside, friendly people. Very nice hotel. Safe and secure
Stayed 4 nights in Apr 2024
Response from Patryk Raducki Reservations Manager on 10 Apr 2024
Dear Geoffrey,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Christian

Stayed 3 nights in Mar 2024
Response from Patryk Raducki Reservations Manager on 23 Apr 2024
Dear Christian,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

6/10 Okay

Cuong

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No parking, and you had to pay for breakfast.
Stayed 1 night in Mar 2024
Response from Patryk Raducki Reservations Manager on 5 Apr 2024
Dear Cuong,Thank you for taking the time to write a review and give some feedback from your recent stay with us here in the Clayton Hotel Charlemont. Our hotel provide valet parking with rate of 28.00 per night.We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

dennis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Patryk Raducki Reservations Manager on 2 Apr 2024
Dear Dennis,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Patryk Raducki Reservations Manager on 2 Apr 2024
Dear Barbara,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Ronald

Liked: Staff & service, amenities, property conditions & facilities
A/C did not work very well but otherwise a nice stay
Stayed 4 nights in Mar 2024
Response from Reservations Team on 26 Mar 2024
Dear Ronald,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

10/10 Excellent

Roger, Santa Clariota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in great condition and the location was prime!
Stayed 6 nights in Mar 2024
Response from Patryk Raducki Reservations Manager on 21 Mar 2024
Dear Roger,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Andrew, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Reservations Team on 19 Mar 2024
Dear Andrew,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Reservations Team

8/10 Good

Ruari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Mar 2024
Response from Reservations Team on 15 Mar 2024
Dear Ruari,Thank you for taking the time to write a review and give some feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast was excellent.
Stayed 2 nights in Mar 2024
Response from Reservations Team on 13 Mar 2024
Dear Maria,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Reservations Team

8/10 Good

Eoin, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Patryk Raducki Reservations Manager on 8 Mar 2024
Dear Eoin,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Improve parking communications.
Stayed 2 nights in Feb 2024
Response from Reservations Team on 28 Feb 2024
Dear Anthony,Thank you for taking some time out to review your recent stay at the Clayton Hotel Charlemont, we really do appreciate it. I have made note of your comments and will share them with the correction department.I do hope we have the pleasure in welcoming you back very soon. Warm Regards,Reservations Team

8/10 Good

Michael

Stayed 2 nights in Feb 2024
Response from Reservations Team on 28 Feb 2024
Dear Michael,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property close to the train station and getting around Dublin. The rooms are larger than many in Dublin. They let us check in early for some sleep as we arrived on an overnight flight :). That was the best! It was very clean and comfortable. Would stay again.
Response from Reservations Team on 28 Feb 2024
Dear Karen,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Reservations Team

10/10 Excellent

Tracy, Chudleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Reservations Team on 28 Feb 2024
Dear Tracy,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Reservations Team

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel
Stayed 1 night in Feb 2024
Response from Reservations Team on 28 Feb 2024
Dear David,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, simple place to stay.
Stayed 2 nights in Feb 2024
Response from Reservations Team on 28 Feb 2024
Dear Alexander,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Reservations Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Good location in Dublin slightly out of the center only three stops by tram to the river Liffey
Stayed 2 nights in Jan 2024
Response from Reservations Team on 28 Feb 2024
Dear Peter,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Reservations Team

10/10 Excellent

Leanne

Stayed 3 nights in Jan 2024
Response from Reservations Team on 28 Feb 2024
Dear Leanne,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

8/10 Good

Megha

Stayed 5 nights in Jan 2024
Response from Reservations Team on 28 Feb 2024
Dear Megha,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Reservations Team on 28 Feb 2024
Dear Emily,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Reservations Team

10/10 Excellent

Harold

Stayed 10 nights in Dec 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Harold,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay
Stayed 3 nights in Dec 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Al,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

arianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Arianna,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

4/10 Poor

shiraz

Travelled with family
Liked: Staff & service
Rooms were nice found the bathroom a little cold, access top rooms on side of hotel have narrow hallways and steep staircase. Very awkward when carrying suitcases. A little disappointing.
Stayed 2 nights in Dec 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Shiraz,Thank you for taking some time out to review your recent stay at the Clayton Hotel Charlemont, we really do appreciate it. I have made note of your comments and will share them with the correction department.I do hope we have the pleasure in welcoming you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Merry, Spring Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were at the end of family trip that was very hectic. I was a bit unsure of staying on the south side of the city but it was the best thing we could have done. The staff was like no other. Every one of the was amazing and went out of their way to make our stay perfect.
Stayed 1 night in Dec 2023
Response from Reservations Team on 28 Feb 2024
Dear Merry,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. I am sure our team will be delighted to receive your feedback. Thanks so much! Great reviews and comments really motivate us to continue making exceptional moments for all of our guests. Thank you once again for your feedback and we hope to welcome you back to the hotel very soon. Warm Regards,Reservations Team

8/10 Good

FRANCISCO J

Stayed 1 night in Dec 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Francisco,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 1 night in Dec 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Connor,Thank you for taking the time to write a review and give some feedback from your recent stay with us here in the Clayton Hotel Charlemont. Our hotel can provide valet parking, however due to limited availability we cannot guarantee spot if parking spot wasn't reserved in advance. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was cozy and fancy at the same time
Stayed 3 nights in Nov 2023
Response from Patryk Raducki Reservations Manager on 1 Dec 2023
Dear Susana,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality hotel, good facilities and friendly staff
Stayed 2 nights in Nov 2023
Response from Patryk Raducki Reservations Manager on 30 Nov 2023
Dear Gregory,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Thelma

Stayed 1 night in Nov 2023
Response from Patryk Raducki Reservations Manager on 2 Jan 2024
Dear Thelma,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was clean, our room was ready when we arrived. We were 3 people in the room, but they only had towels for 2. Every day we had to ask for the extra towels for one more person. It’s remote from the center, not many restaurants in the area. It is more of a business hotel. We took the tram to the center, pubs, restaurants.
Stayed 4 nights in Nov 2023
Response from Patryk Raducki Reservations Manager on 17 Nov 2023
Dear Maria,Thank you for taking some time out to review your recent stay at the Clayton Hotel Charlemont, we really do appreciate it. I have made note of your comments and will share them with the correction department.I do hope we have the pleasure in welcoming you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

John

Stayed 1 night in Nov 2023
Response from Patryk Raducki Reservations Manager on 13 Nov 2023
Dear John,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Patryk Raducki Reservations Manager on 8 Nov 2023
Dear Denise,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Patryk Raducki Reservations Manager on 7 Nov 2023
Dear Rhiannon,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

4/10 Poor

Edwin, Dallas

Business traveller
Disliked: Staff & service, property conditions & facilities
Kind dig room/bed for two people - SINGLE small pillow each, one bottle of water between two people, no mini bar, hand wash and body wash the same product with no additional conditioner or body lotion. Clearly the Clayton don’t think much of providing things a 3-star hotel would provide.
Stayed 1 night in Oct 2023
Response from Patryk Raducki Reservations Manager on 30 Oct 2023
Dear Edwin,Thank you for taking some time out to review your recent stay at the Clayton Hotel Charlemont, we really do appreciate it. I have made note of your comments and will share them with the correction department.I do hope we have the pleasure in welcoming you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Barb

Stayed 2 nights in Oct 2023
Response from Patryk Raducki Reservations Manager on 20 Nov 2023
Der Barb,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Barb

Stayed 2 nights in Oct 2023
Response from Patryk Raducki Reservations Manager on 20 Nov 2023
Dear Barb,Thank you for taking the time to write a review and give some amazing feedback from your recent stay with us here in the Clayton Hotel Charlemont. We do hope we have the opportunity to welcome you back very soon. Warm Regards,Patryk Raducki Reservations Manager

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful! They were very accommodating and got our room ready early for us, as we were off a flight and wanted to nap. They also answered many questions for us with transportation and provided excellent service. The beds were comfortable and came with all the amenities you would expect. Would definitely reccomend!
Stayed 3 nights in Oct 2023
Response from Patryk Raducki Reservations Manager on 23 Oct 2023
Dear Hilary,Thank you for the time taken to review your recent stay with us here at the Clayton Hotel Charlemont. I am so pleased to see you rated your stay very highly with us and mentioned some fantastic highlights from your time here. We hope to welcome you back in the near future to experience more exceptional moments waiting for you. Warm Regards,Patryk Raducki Reservations Manager