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Reviews of Jackson Court Hotel

2 out of 5
Jackson Court Hotel
29/30 Harcourt St, Dublin, Dublin

Reviews

6.4
Rating 10 - Excellent. 65 out of 358 reviews" "
Rating 8 - Good. 94 out of 358 reviews" "
Rating 6 - Okay. 81 out of 358 reviews" "
Rating 4 - Poor. 55 out of 358 reviews" "
Rating 2 - Terrible. 63 out of 358 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front counter excellent Breakfast excellent
Stayed 2 nights in Mar 2024
Response from A on 31 Mar 2024
Thank you very much for your feedback. We hope you had a lovely time in Dublin and would love to see you again! Safe travels!!

4/10 Poor

Ruby

Travelled with partner
Disliked: Amenities
Nightclub was so loud
Stayed 1 night in Mar 2024

10/10 Excellent

Francisca

Easy to get to. Close to restaurants and pubs
Stayed 2 nights in Mar 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This otherwise nice hotel literally has a dance club on its first floor that blasts electronic dance music until 3 am Thur and Sun and 4 am on the weekends. The music came through your windows all night long. Unless you’re there to party with 18-20 year olds, stay away. I cant believe the hotel doesn’t tell you this in advance. Very disappointed in our stay.
Stayed 4 nights in Oct 2023

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 out of the 3 nights we spent there were very noisy, due to the attached bar. But even then, i would have rather stayed there, instead of the next hotel that was available, The Camden Hotel.. that place was horrible!!!
Stayed 3 nights in Oct 2023

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Loreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Do NOT stay here if you are looking for a place to sleep. This is a nice hotel with friendly and efficient reception personnel. The room was very small but that did not present a problem, everything was clean and comfortable. However, the hotel runs a nightclub and the beat from the music vibrates the walls until 2:30 am. The hotel provides a set of earplugs on each night table but they do not prevent the vibration from keeping you awake. I'm sure it is a popular nightclub and could be a good hotel but the owners(s) need to decide which one they want to it be. The Cambridge dictionary defines a hotel as "a building where you pay to have a room to sleep in, and where you can sometimes eat meals:" The Jackson Court Hotel does NOT met this definition.
Stayed 1 night in Oct 2023

4/10 Poor

Viviane

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just dont!!!!
Not clear during booking this hotel is actually a nightclub!!!! Coming from work at the end of the day we found out a huge queue outside the entrance door. Had to give our names and room to a security guard to enter. Our reception was now a cloakroom and loads of young people hanging around with drinks and loud music. Entering our room we realised how bad our night would be. Sounds like the DJ was inside our bathroom shouting at the youngsters! Later on a lot if talking on the corridors….After a long work day we just want it to rest and have a nice night sleep
Stayed 3 nights in Sep 2023

2/10 Terrible

Collene

Stayed 1 night in Sep 2023

2/10 Terrible

mark

Business traveller
Disliked: Staff & service, room comfort
Above nightclub. Not a wink of sleep all night. Shower head was broken. Room too small to swing a bat.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Quite noisy at night
Stayed 2 nights in Sep 2023

4/10 Poor

Raquel

Travelled with family
Disliked: Amenities
Location is good and very convenient to go around the city. However the beds had very old mattresses and were extremely uncomfortable and at night the hotel is really loud. It’s not an area of pubs but the hotel has some type night club I wasn’t aware of when booking and the loud music goes on all night and the sound travels that it feels the party is going inside your room. Good location but impossible to get any rest.
Stayed 7 nights in Sep 2023

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find after getting off the airport bus. Not too far of a walk to temple bar area.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mallory

Stayed 1 night in Sep 2023

2/10 Terrible

Esther

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I went to this hotel to relax and shower before heading to a conference. It was so loud it was hard to sleep. There’s a club underneath. An alarm went off during the night and woke me up too. The shower was cold. I turned up the heat to full and it wouldn’t warm up. The staff were polite and the location is good.
Stayed 1 night in Sep 2023

6/10 Okay

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was updated and in good condition. I liked everything about the property and staff except its fatal flaw which I can’t see being resolved. There is a nightclub associated with the hotel and the noise on the street didn’t stop until 3 AM on Thursday and 3:30 on Friday night. They provide earplugs in each room but they can’t do anything to really mitigate the noise. The nightly nightclub noise is the problem so be forewarned if you decide to stay here.
Stayed 2 nights in Aug 2023

4/10 Poor

mark

Disliked: Cleanliness, property conditions & facilities
Lounge noice til 3am and beyond.
Stayed 3 nights in Aug 2023

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in in my entire life. This property should not be considered a hotel where people can sleep. This listing should be removed off of Expedia. I am trying to recieve a refund from this establishment and pursue legal action against them. We were given a handicapped room located near no other rooms located in between two doors which slammed the entire night. Our shower was for an individual in a wheelchair and it was impossible to shower. The water went all over the tile floor and we were provided no mat. I slipped and fell on the tile floor. When i asked the staff why we were given this room they said it was just random. The room was directly next to the entrance for their night club which blasted loud music till 3:30 AM. Over-served patrons were standing outside our window all night, fighting, puking, unable to stand, screaming loudly it was truly the worst experience of my life staying at this hotel. The staff were unhelpful and combative. I asked for my receipt when we checked out and the man the front desk started screaming at me. It was a very bizarre experience to stay the least. Expedia should NOT list this hotel for people to book.
Stayed 1 night in Aug 2023

2/10 Terrible

Welton

Stayed 1 night in Aug 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst night of my life, there’s a really loud and popular nightclub below the rooms. Was told I could go in, just wanted a good nights rest. Incredibly loud and didn’t stop until after 4:00am. There was no staff at the front desk very early in the evening. Tried to get support, and a refund, but no one would help.

6/10 Okay

Kylie

Stayed 2 nights in Jun 2023

2/10 Terrible

Abdul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
It should be more clear on the hotel website that hotel are above a nightclub. The noise travelled all the way up to the third floor, making it impossible to sleep.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location, just by St Stephens Green and near Grafton Street. Yes, its over a famous Night Club but not too noisy. Would stay there again
Stayed 2 nights in Dec 2022

10/10 Excellent

Cyril

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well-located property close to most of the attractions of Dublin. It is very clean and has good maid service, the room was serviced each day (unlike in some hotels). The rooms are comfortable although a little small. A downside is the hotel is in the centre of the party district of Dublin and Dubliners know how to party so expect a good deal of noise in the early hours of the morning. Outside of that, it was a great hotel and one to which I would certainly return.
Stayed 10 nights in Sep 2022

4/10 Poor

Naomi

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Do not recommend!
We were unaware the hotel was located over a night club. Music was blaring until 3:00 AM. Even with windows closed and ear plugs in it was ridiculously loud. Did not sleep well. Parking could have been validated, however they were unable to validate when you used the new parking payment system, which they did not tell us when we asked about where to park, so ended up paying full price of $40 a night. And our included breakfast was a juice box and cookies left at our door.
Stayed 2 nights in Sep 2022

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well located to things to see and do in Dublin, walking is easy to many places. The building has character and our deluxe double room was very nice. We were greeted with a departing breakfast snack on our departure day which was really appreciated before our 7:30 bus to the airport. The front desk staff were always helpful. The only caveat is the potential noise associated to their night club Copper Face Jack’s. Of course if you’re spending the evening at the night club, you may not mind ;)!
Stayed 2 nights in Sep 2022

6/10 Okay

Marzena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and close to everything but extremely loud at night. They leave ear plugs but it doesn't help when most of the night you can hear the thumping so loud the walls resonate. Good if you do not intend to rest.
Stayed 2 nights in Sep 2022

8/10 Good

David

Stayed 2 nights in Jul 2022

10/10 Excellent

Patricia

Stayed 1 night in Jul 2022

10/10 Excellent

Jason

Stayed 1 night in Jul 2022

6/10 Okay

Viacheslav

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell in my room was ugly and noise from a disco club on the ground floor was unforgettable!
Stayed 1 night in Jun 2022

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Gabriel Remus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel frome dublin
Was so nice ... this hotel i like and i will be back son ... everything its excellent on this hotel tanck you
Stayed 1 night in Jun 2022

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

rob

Liked: Cleanliness, staff & service
Average but clean rooms, very friendly helpful staff, good location but there is noise from club downstairs and others in street though didn’t bother me too much .
Stayed 6 nights in May 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got into Dublin early AM and we’re able to get into our room. It was wonderful. We didn’t realize that we were above a very popular night club until arrival but we managed to sleep anyway:)
Stayed 1 night in Apr 2022

8/10 Good

tushar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Peter

Stayed 1 night in Feb 2022

10/10 Excellent

Brion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Solid hotel for a quick stay in Dublin. At the end of Grafton so right near shops, cafes, and restaurants. Also right around the corner from Stephen's Green. Room was just what was needed, but club on the bottom floor and partygoers make the area a little noisy. Not a big deal if you don't mind noise.
Stayed 2 nights in Nov 2021
Response from Aoife on 8 Feb 2022
Thank you for your review. We are glad you enjoyed your stay and hope we see you again in the future! Warm regards

2/10 Terrible

Anne

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There was no heat in room and shower had no hot water. Receptionist I booked in with was more than helpful and friendly. Impossible to find room 214.
Stayed 1 night in Nov 2021