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Reviews of The Address Connolly

4 out of 5
The Address Connolly
Amiens Street, Dublin, Dublin

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews" "
Rating 8 - Good. 336 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small stylish hotel approximately 20-30mins walk to Temple Bar. We took the €50 upgrade to get a clubroom which included access to the spa and club lounge upstairs. The room was nice but a little on the small side and quite noisy as the hotel is on a main road next to a railway station and there were some roadworks with loud drilling at times. The spa is excellent with a massive jacuzzi and 2 saunas. The club lounge was quite sparse on refreshments available- we could only find tea, coffee and biscuits during the day. It would have been nice to see some cold drinks in the fridges. However there was a decent continental breakfast available during the morning. We had this rather than opting for the €15 hot breakfast in the restaurant.

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room
Stayed 3 nights in Apr 2024

10/10 Excellent

wajid

Stayed 2 nights in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kim Rose

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For a four star hotel, there is no conditioner in the bathroom and not even complimentary water. When we asked for conditioner the receptionist said they will bring it up to our room but an hour later we still haven’t heard from them. We had to ring the reception to ask again for conditioner and they said they don’t have any.
Stayed 1 night in Mar 2024

2/10 Terrible

Philip

Stayed 1 night in Mar 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Katherine

Stayed 3 nights in Mar 2024

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very efficient checkin process. Was lucky enough to be upgraded from a double room to a club room. It was lovely and I felt very spoilt by the size of my room and entry to the club lounge, which gave you great views over the Connolly railway…may not sound that glamorous but I love it!
Stayed 2 nights in Mar 2024

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! All the staff were friendly especially the young man on reception. Room was unreal and super clean and just over all loved our stay and will definitely be back! See you soon
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward, Bangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to all the main transport hubs in Dublin which was great for us arriving in the city, not too far to walk to get to the hotel. On arrival, the outside of the hotel looks rather ordinary, but once inside, oh what a surprise. What greets you is a high end reception with a real touch of class. First impressions mean a lot in my book and this hotel lived up to that and more. The hotel is immaculate with beautiful furnishing and fittings. Our bedroom had lovely features including electric blinds which opened themselves when inserting the key card and the beds lit up automatically in the middle of night if you needed the bathroom. On the table was a lovely box of chocolates for us and water for our tea or coffee, a beautiful touch. The breakfast area was clean and beautiful, with lots of choice with the staff dressed in Peeky Blinders outfits making the whole experience all that more special. I can honestly say The Address Hotel is one of the nicest hotels we have ever stayed in and would highly recommend it as a lovely way to enjoy a stay in the capital. Highly recommended.
Stayed 1 night in Feb 2024

2/10 Terrible

Stella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location easy access to transport trams and rail. Hotel is nicely set up, but management have not mastered attention to detail and follow through to ensure rooms are to the expected standards. If you stay here before you unpack check everything is in working order. Spa is not included for all it is dependent on room and additional charge is required this is not clear when you book.
Stayed 3 nights in Feb 2024

8/10 Good

Dean

Liked: Property conditions & facilities
Very nice hotel can’t fault it staff nice the breakfast was nice so I would definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dafydd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this for my daughter and her 3 friends they were stranded when storm it and flights cancelled They got there quite late and didn’t have any hot water Spoke to manager on phone explained whole hotel got booked with flight cancellations and everyone was showering Fair enough analogy he offered them a lunch each which they were delighted with before there flight home Thank you for your hospitality Will book myself next time in dublin
Stayed 1 night in Jan 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Melissa

Stayed 1 night in Jan 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was actually very good. Great room, excellent restaurant with great food Staff were competent and responsive, but certainly not friendly. Sadly the property is in an area that felt very unsafe ( once dark, my husband and I were cautious going out, or coming home). This is not the properties fault, but, I would not book there again for this reason.

6/10 Okay

gabriel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. The room was clean and the bed was really comfy. It’s a perfect location for heading into Dublin and the service at the hotel was top tier
Stayed 3 nights in Dec 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room staff was very friendly beautiful room
Stayed 1 night in Dec 2023

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe !!
Stayed 3 nights in Nov 2023
Response from lmn on 23 Feb 2024
Thank you for your kind words

10/10 Excellent

Orla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Chai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location and great looking hotel. Staff very friendly. Room clean and great view from top. Comfortable shower. Stayed on 9th floor where the winds can be loud enough to wake you at night. Toilet tightly squeezed in the bathroom therefore not comfortable to sit on. Careful of the metal girders in the room as they are hidden behind the curtains. Digital control for the room can be tricky to figure out.
Stayed 2 nights in Dec 2023

10/10 Excellent

Craig

Stayed 1 night in Nov 2023

8/10 Good

Aoife

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Sisith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in terms of proximity to major attractions in Dublin city. However the standard is well below that expected of a 4 star hotel and definitely was poor value for money. Bed sheets and curtains had stains. Mold growing on the tile grout and silicon in the bathroom. Bathroom door lock was broken, and the strike plate was hanging half loose which was a potential hazard also. Stains in the bathtub. Toilet seat was loose. Water wasn't draining in the shower - asked room service to look into it but it wasn't done. Room service was poorly done too - ran out of soap and had to call reception twice to get it replaced despite having asked room service lady in the morning to refill it. Disappointing stay, would not come again.
Stayed 4 nights in Nov 2023

8/10 Good

Peter, Newcastle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located for various area of the city with convenient access to public transport connections.
Stayed 3 nights in Oct 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and style of the hotel were wonderful. However we did have a few small hitches. The fire alarm went off twice (two days in a row, once at 10:45pm) and the first time especially it took them a while to get it to turn off. I also found it frustrating that the room was always cold and there was nothing that could be done about it. The hotel doesn't really have heat, all you can do is keep turning off the air, which resets every time you leave to 19'C. Lastly, I have never been to a hotel that doesn't offer any kind of conditioner in the bathroom sets. Not even a shampoo+conditioner combo. Surprising for an otherwise nice hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Frustrating experience.
The hotel was great and so was the room. We thought the service and friendliness from staff was underwhelming. Check- in really let the experience of the Address Connolly down unfortunately, for a service that you pay for one would expect to be treated with a level of respect as we as a couple treat everyone with. We were very disappointed as when we checked in, our card was charged twice, this was not an issue for us as we understood the bank would have to clarify this, the issue was, the individual checking us in on reception brushed the problem off and gave an excuse of a queue behind us. We thought it was a little rude and inconsiderate as we had now been double charged for our one night stay. We were then told we would get a call to our room, which we did not receive. Alongside this, both of the other couples who checked in with us at the same time, with the same individual at the check- in desk, received upgrades to suite rooms and we did not. This was not a problem, just mere principle after we had to deal with an inconvenience. We were left with a double charge and out of money for our stay. We found this quite frustrating unfortunately. We would return again as the hotel was lovely and clean, but the staff was a little let down.
Stayed 1 night in Oct 2023

10/10 Excellent

Tanya

Stayed 1 night in Oct 2023

10/10 Excellent

louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel. Extremally friendly staff. Good location to get around.
Stayed 1 night in Oct 2023

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel comfortable rooms friendly staff. Located a little bit out of the main area but fine for walkers. Talbot street is not pleasant and this is the main access route to temple bar etc which isn’t ideal but other routes available
Stayed 2 nights in Oct 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was very hot. The room was a nice size with a king bed. The Bathroom had a problem with flying insect coming out of the drain constantly. The surrounding area of the hotel feels quite unsafe after dark. The hotel was across the road from the train station which was great.
Stayed 4 nights in Oct 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and rooms at The Address Connolly, Isabel in particular was very helpful during our stay and helped make our trip more special. Great place to stay in Dublin
Stayed 4 nights in Sep 2023

8/10 Good

alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy but nice
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We did have a few minor issues but the staff were excellent and resolved the issues very quickly
Stayed 1 night in Sep 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Our stay was okay, but the room had a glass top table that was dangerously wobbly, and one of the sink faucet handles was mising and the other kept falling off. Additionally, the tile grout by the tub/shower was more than a little moldy. The bed was comfortable and the room was clean.
Stayed 1 night in Sep 2023

8/10 Good

Peggy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff are extraordinarily friendly and helpful. There was a slight snafu with our reservation and we were immediately taken care of which included a room upgrade. All went perfect after that and our stay was very pleasant… plus Dublin was beautiful. Thanks to all.
Stayed 3 nights in Sep 2023

10/10 Excellent

Bonnie

Liked: Amenities
Isabel, who works at the front desk, is a delight! She was extremely helpful, kind and friendly. Some people make a holiday wonderful…Isabel is one of those people!
Stayed 3 nights in Aug 2023

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me an upgrade
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional but the area was a little seedy outside of hotel
Stayed 1 night in Sep 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in convenient location to confence centre. Staff all very friendly and lovely food. Room a wee bit warm. There is AC but turned this onto night mode to sleep, but got very warm. I was in Dublin in Sept and it was 23oC during the day so shouldn't really complain. 😅
Stayed 1 night in Sep 2023

4/10 Poor

Deirdre

Travelled with family
Disliked: Cleanliness, amenities
The staff member who attended to us was rude and didn’t seem interested in explaining the reviews.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the central location, offering short walk to pubs, food and shopping. Staff was superb, going out of their way to ensure the stay was perfect Room was spacious and clean. Loved the soft towels.
Stayed 2 nights in Aug 2023