Cozumel Hotel Guide - El Caracol hotels in Cozumel, Mexico.

"Everything "

"Clean, friendly staff, fun activities. Beach is small and rocky. Pool was beautiful."

"Amazing. No place like this. "

"Room was very comfortable and spotless. All staff extremely helpful and very courteous."

"The staff were very friendly"

"The restaurants were excellent. They had a variety of food options including healthy food, drinks and snacks. Everyone working in the hotel was professional and friendly. We had excellent service. The pool was cold. The beach is rocky and do not access direct to the ocean. There is a barrier with a swimming area in the ocean. There were no many entertaining options. The bar area at night was limited. But overall we had a great experience. We had 2 tours. The one to cenotes were excellent! "

"Staff was amazing, hotel was very nice and clean."

"Aldo, best concierge ever!!"

"The property and staff were great! Lots of options for on-resort family activities, great access to the ocean and good food. All of the staff were tremendous - we’d like to give a specific shout out to Enrique at the recreation office and Bardo in Food services. Our family would definitely consider Meliã Cozumel for another vacation! "