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"I had a disappointing experience with the reception. I arrived very late at night (around midnight) and was required to check out at 9 a.m., which gave me very little time to rest. For an airport hotel, I expected more flexibility and understanding in such situations. Unfortunately, the staff were not accommodating. I will not choose this hotel again."

"We made a last-minute booking after missing a flight, and the staff were very kind and welcoming. We left for an early-morning flight the next day and did not have time for breakfast, so they met us with a packed sandwich, fruit, and tea to take with us. The staff were very nice, it was very clean and comfortable. "

"GREAT customer service, and that made our layover in Istanbul so relaxing and easy! Reception and driver were accommodating, helpful, and welcoming. Got us drinks and helped us order traditional food to be delivered to our room. One of the best experiences I have had with customer service. Great value for money and helps with transportation planning. Most affordable I found, and yet still a professional and eloquent hotel. Recommending to friends and family for layovers."

"Helpful staff. I was able to check into my flight early due to their assistance and check my bags early. Room was ready when I arrived. I was able to sleep, shower, watch TV and relax. Breakfast inside the hotel is excellent - the hotel restaurant/bar overall is very good. In general the staff is helpful, smart and quick to problem solve. It's pricey but I'd stay here again when I have a long layover."

"Excellent !!!"

"Clean, and quiet, restaurant prices appeared high"

"Room was big and in good condition. Reception is not so clean. Can see visible dusts on their reception table which will make you consider if their sofas are cleaned as well. Otherwise, the room was comfortable to spend the night. Very affordable price."

"Convenient hotel for long layovers as it is 15 mins from the airport. "

"Çok güzel otel çalışanlar çok iyi. Konum havaalanına çok yakın herşey süper gene olsa gene kalırım"