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Reviews of Moorepark West House

3.5 out of 5
Moorepark West House
Moorepark, Fermoy, Cork

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 186 reviews" "
Rating 8 - Good. 41 out of 186 reviews" "
Rating 6 - Okay. 20 out of 186 reviews" "
Rating 4 - Poor. 8 out of 186 reviews" "
Rating 2 - Terrible. 5 out of 186 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
So easy and relaxed
Stayed 1 night in Apr 2024

6/10 Okay

Tim

Travelled with partner
Liked: Staff & service
When we booked our stay, the host Tricia responded right away and gave us great directions in order to find it. She met us when we arrived and showed us around explaining what in the fridge was for guests to make their own breakfast. The room was clean but the beds were a little uncomfortable. The bathroom was a large open shower that became slippery.
Stayed 1 night in Apr 2024

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Todd, Kennedy

Liked: Amenities
Very helpful and knowledgeable. Also very accommodating. My schedule changed and the helped me with my booking and stay. Thank you
Stayed 1 night in Jan 2024

8/10 Good

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property catered for us perfectly. It was the perfect location for us. Room was clean and large. Maybe a little TLC was needed inside but it was fine. The communal kitchen / dining area was very nice and a lovely area to be in. The only strange thing was the DIY breakfast. All the food was provided, but having to cook it yourself felt a little weird. Another guest thought my wife was going to cook for them! Took me a while to work out the oven / grill settings and was running low on milk at one point. Tricia, the lady taking care of the establishment was lovely, and very friendly. McDonalds close by was useful also if you're staying with children.
Stayed 2 nights in Dec 2023

10/10 Excellent

Merran

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
On arrival we felt very welcomed by Tricia, we were impressed with suite we had, especially the spa bath. We decided to stay an additional night due to comfort and hospitality. Is within easy reach of Cork by car, Arranging the second night was easy and we felt at home in the common areas. Would highly recommend. Thanks Trish for making us feel so welcome and comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service friendly welcoming ad helpful and would definitely recommend and will come again
Stayed 2 nights in Dec 2023

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
It was very clean. The Motorway is next to the hotel, very loud and a no go for me, the bathroom was at the other end of the corridor, we have the own key, don‘t share, but i don‘t like it
Stayed 1 night in Nov 2023

8/10 Good

marti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and comfortable place to stay! Will definitely add to my favorites!
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Place was fine but we didnt realize the private bathroom was up stairs on the second floor. Internet was slow. Breakfast foods were available to cook your own breakfast which what the description stated. Overall pretty good value.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023

2/10 Terrible

lee

Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
I was disappointed overall. My partner and I are an unfussy middle-aged couple who like a cooked breakfast served to us. While there was a decent amount of food, you have to cook it yourself. In fairness, there was fruit and veg and a range of breakfast cereals. Our room (5) on the ground floor was private with a bathroom for our use only. The bed linen was laundered but very dated and wrinkled. The TV was hard to get working. The handke if the window was broken. Tricia was in touch early and as helpful as she could be, but this place is almost impossible to find. Why not say, simply: 'Head for the technical college gates and turn right immediately, then first right again?' All in all, this is not a B&B as commonly understood and is overpriced, so we would not be hurrying back.
Stayed 1 night in Oct 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Dawn, North Freedom

Travelled with family, Travelled with group
Liked: Amenities
Loved this place. Very friendly. Comfortable. They thought of everything.
Stayed 1 night in Sep 2023

4/10 Poor

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is NOT your typical Bed and Breakfast. The private bathroom was not attached to our bedroom; we had to go out of our room and upstairs. Breakfast is NOT made for you but you can help yourself to what's in the fridge and cook your own meal. It was hot and humid, the a/c wasn't working in our room. We could hear all the other guests. We only had one old fashioned key for the room and the only way to lock it while inside the room, was with the key. So when one of us left to go upstairs to the bathroom we had to pick if we were locking the others inside the room where they can't get out or if we were leaving it unlocked where others could easily enter.
Stayed 1 night in Jul 2023

10/10 Excellent

Rob

Liked: Property conditions & facilities
I highly recommend this property. The hosts went above and beyond to make my stay totally memorable. I’ll definitely be back here for a longer visit next time. Facilities are perfect.
Stayed 2 nights in Sep 2023

8/10 Good

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a sensible price and there was a warm welcome. It was convenient for my situation and would like to stay here again should my same business opportunities arise.
Stayed 1 night in Aug 2023

6/10 Okay

Tonya

Liked: Cleanliness, property conditions & facilities
Very difficult to find since in between 2 round abouts and then you turn at chemical plant. Walls are high so little air movement. Woke to a bug crawling on me. Not cool. Owner was nice and friendly, didnt see before i left.
Stayed 1 night in Aug 2023

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected except that ‘breakfast included’ means you have to prepare/cook it yourself.
Stayed 1 night in Aug 2023

10/10 Excellent

Leigh-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised. Room was clean, large and had ensuite. Host was very friendly. Generous breakfast options. I would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2023

8/10 Good

Riyadh

Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Brilliant experience. Was looked after from the second we checked in.
Stayed 1 night in Aug 2023

8/10 Good

Christine

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
The house manager Tricia was really helpful and friendly. Some poor quality items like towels and sheets. Bedroom blind broken and duct tape didn’t work. Curtains downstairs ripped. Not a traditional Band B. Make your own breakfast which was fine but more like a youth hostel.
Stayed 2 nights in Jul 2023

8/10 Good

Byron Plant

Travelled with family
Liked: Staff & service
Good Accommodation in Cork area
The overall facilities and service were good. More comfortable mattresses would be a good upgrade. We stayed for one night and would stay again. Having the well-equipped kitchen available was very convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Stayed 3 nights in Jun 2023

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, staff & service
The owner or innkeeper was so welcoming and made sure to give us a tour. It was very nice that she had food items in the fridge that we could use
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner and staff were great. It was clean, they had laundry facilities, and the living and kitchen areas were well stocked. There was fruit, eggs, bacon, breads, cereals, milk, OJ, coffee, tea. They don’t make meals but you can go near by to restaurants or bring in what you want. We liked that. After two weeks of eating out, we were ready to relax, make a nice meal.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a really comfortable stay. The large "house" has lots of en-suite bedrooms, plus a huge communal kitchen/dining/living room. Our en suite room was clean and the beds really comfy. We had a great shower. Tricia, the on-site House Manager, greeted us on arrival and showed us where everything was. In the communal room breakfast foods are all provided - cereal, bread, butter, milk, tea, coffee, juice, fruit...plus eggs, bacon and sausages, and you just get up when you want and make any kind of breakfast that you want (we often cooked sausages and scrambled eggs). You can also store some of your own foods in the fridge and cupboards. You can sit on the sofas, or at the dining room tables, or just head back to your own private (with key) room. The other house guests were always friendly, some wanting to chat, and orhers keeping to themselves. Tricia keeps the whole house immaculate, and is always on hand if you need anything. We found it to be a great way to stay, as we loved the "self-catering" part, which saves the time and cost of having to find a restaurant each day. Thanks very much.
Stayed 3 nights in Jun 2023

6/10 Okay

David, Waukee

Travelled with family
Liked: Staff & service
A basic lodge with shared services, one notch above a hostel. Host was friendly & helpful.
Stayed 1 night in Jun 2023

6/10 Okay

Eamonn

Stayed 1 night in Jun 2023

6/10 Okay

WENWEN

Travelled with family
Liked: Staff & service
The property is kind of old especially bathroom. We tried to use laundry in the house, but always occupied. Others are ok.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointed with my stay here. The directions to the house were not very clear. I received a text msg telling m which was my room, on the left upstairs, (I had requested a wheelchair accessible room because I have mobility issues) and there was no one there to greet me though the door was open and I let myself in. The bedroom was a comfortable size but the sheets and pillowcases were very wrinkled, not ironed. The duvet cover though a dull unpleasant brown colour was ironed but I had to trust that it had been freshly washed. There were no pillow protectors on the quite old pillows and one was particularly pilled. No soap in bathroom dispenser, towel rail off the wall and in a corner of bathroom floor, no anti slip mat in shower, (I had to use one of the floor mats) (it was a very nice shower, good water pressure),. The smaller hand towel had two grey stains on it. Fortunately I spent very little time there, if I had had another option I would have left after checkin . The velux window had a blind that wouldn't stay down so waking at 5.30am was the end of my sleep. I thought I had left my bracelet behind and went back to check whether I had inadvertently wrapped it up in the duvet. It wasn't there but what I saw confirmed my decision never to recommend the place. The pillow cases had been stripped off, I didn't see the sheet but the duvet had just been turned over so the side that lay against my skin was now on the outside. Uggh!
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Attila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The host Tricia was just lovely, she gave a very warm welcome. The place was just as advertised, it was spacious, clean and all mod-cons. Open use of all the properties facilities (incl. Kitchen) was just brilliant. Will stay again when working in the area.

10/10 Excellent

Frank

Stayed 1 night in May 2023

10/10 Excellent

Maria Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very convenient for our drive from the Ring of Kerry on our drive back to Dublin. The estate is beautiful, surrounded by green gardens and lovely trees. The host was very responsive and helpful!
Stayed 1 night in May 2023

10/10 Excellent

Bessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Tricia was truly excellent. After a warm welcome and all the makings of a delicious breakfast we discovered the hot water wasn't working. Tricia quickly jumped into action offering us options before setting us up with heaters until she fixed the issue. Tricia was efficient, friendly and hilarious and the family room was spacious and comfortable. It really was a lovely start to our holiday.
Stayed 1 night in Apr 2023

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff was the single most memorable feature but the casual, comfortable atmosphere in the separate dining and lounging area was exceptable and very enjoyable.
Stayed 1 night in Apr 2023

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly owner. Able to use kitchen facilities which is very nice. Around the property there isn’t much in the way of restaurants but that was okay because of the access to a full kitchen.
Stayed 3 nights in Mar 2023

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location, clean quiet accommodations for our group of 5 and the owner made us all very welcome. I would certainly stay again at this property!
Stayed 2 nights in Mar 2023

10/10 Excellent

jj

Stayed 1 night in Mar 2023

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
excellent
very very good
Stayed 2 nights in Jan 2023
Response from Eric on 16 Jan 2023
Thanks very much

8/10 Good

Maura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bed was the most comfortabke bed ive ever sleot in...the shower wasnt great as water was boiling couldnt control water ended up running out onto the kitchen. I informed i was celiac and there was no breads not a big deal no mushroom, no tomato only rashers and eggs ....gf sausages and pussings in all aldi and lidl at the minute . I found a very strong smell in the apt. When we checked in but it didnt last.
Stayed 1 night in Oct 2022