Frome Hotel Guide - Hotels with Breakfast in Frome, England

"We visited the 21st of November and we loved it. We arrived a bit earlier than expected and check in wasnt until 3.30 but there were no problems with using the spa area before hand. Thank you to the man who helped us on the front desk he was lovely. Spa- changing rooms were clean and spacious. Towels were easy to find and plenty of. Pool was lovely along with the sauna, steamroom, area for tropical/arctic shower and a cold water bucket. Plenty of room to sit or lounge. At check in it was straight forward and given directions before heading to our room which was great. Our room was spotless (cleaned by Mia, thanks Mia!) A little rubber duck and some pillow pray on the bed which was a nice touch. Bed was comfortable and a lovely chair and foot rest aswell as enough desk space. Bathroom was great, deep bath and separate shower. We would definitely recommend and would stay again"

"Staff were super friendly and helpful. Would definitely book again. Thank you. "

"Room was spotless and huge, staff were excellent. A great hotel"

"The room was absolutely spotless and everything was 100%. Very happy with the stay and will certainly be returning "

"Yes"

"Front desk staff were awesome. Hotel was very conveniently located. Room was comfortable "

"Excellent service. We dropped off our bags early and they went in our rooms already when we returned later in the evening. The bath was the highlight of our stay with different saunas and small pools besides just the main large bath area."

"Fabulous room very clean, staff at reception and bar very friendly"

"The customer service was outstanding. The best I've received in years. It started with a warm and friendly welcome when I checked in after a long journey. The gentleman on reception greeted me with a genuone smile, the process was speedy and I liked that he advised me my room number was written in the keycard, rather than saying it out loud as is usually the case. As a woman travelling alone, I appreciated this. The room was clean, spacious and the bed and pullows were comfortable. The shower had good pressure, though I wasn't impressed with the bath. The plug hole in the middle of the bath was awkward and when you stand on it the bath filled up, which was also right under the showerhead. The bath was also quite high to get into for someone who isn't that tall. Breakfast was hot and fresh, and It was nice that someone visoted the table to make sure everything was ok, and ask if there was anything else they could offer. Dinner in the restaurant was lovely and fresh.Every member of staff I met greeted me with a smile, and asked if I'd had a good day. That small detail means a lot when you travel lots for work. In summary, quite simply excellent. The customer service is outstanding!"