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"Great"

"We just adored our stay here. We had a lovely new room. Our room was lovely, and the breakfast tasty. Staff were so helpful. I’m smitten with Bath and will return to the Francis. You can not beat this location."

"Stay here for the location and the spa. The whole staff is very helpful."

"Everything we needed!"

"Our second stay, the property condition and staff service consistently very good. Especially like the quirky decor."

"We enjoyed our stay, although we spent most of our time in the town centre. The hotel is very conveniently siuated, comfortable and has a nice luxury feel. There are some comments that it could use a refurb but we did not feel that was the case for our room, only in the lobby toilets did I notice some wear and tear. I would return to this hotel, should I be staying in Bath again but will make more use of the facilities next time. The staff are pleasant and helpful but the only negative was one of our drinks orders taken in the garden was forgotten and took 30 mins to arrive but this is not a reason to overshadow our stay and the waiter was very apologetic. "

"Really enjoyed our stay here. The staff were very friendly and professional. When we had a small issue with our room it was dealt with immediately and resolved satisfactorily. Breakfast and dinner was lovely aswell "

"A very decent budget property in an excellent location for activity in the centre "

"Great Stay"