Haywards Heath Hotel Guide - Historic Hotels in Haywards Heath, England

"Great"

"The bathroom was dirty and had a foul smell because it was not cleaned after somebody else checked out. There was a sanitary pad rotting in the bin. We had to call reception at night to remove the bin. Very unfriendly staff too. They work in hospitality and should have a welcoming charater. Breakfast was ok "

"Spent one night here. Highly recommend for comfort cleanliness and convenience. Only drawback is the shower but slept comfortably. 20% discount had on select restaurants. "

"Good staff"

"View from the room was outstanding! Definitely worth visiting the hotel for this. Big comfy bed also. Location great on the seafront. Could hear noise from outside / other guests, but personally this didn't bother me. Hotel in general is tired around the edges, could do with a spruce up especially for the price you pay. Disappointing dinner in the restaurant - much better on offer in Brighton, would venture out. "

"Good airport stay"

"Excellent hotel have stayed here 3 times never been disappointed. Will definitely stay again."

"A Fantastic Stay at the DoubleTree by Hilton Brighton Metropole Just back from an outstanding two‑night stay at the Brighton Metropole from Friday to Sunday, and I can honestly say it exceeded our expectations. Brighton was blessed with glorious sunshine all weekend, which made our stay even better — but the hotel itself was the real highlight. A special thank‑you to Kostas (Guest Services – DTHBM) for arranging Room 307 for us. The room was excellent: spacious, comfortable, and complete with a balcony offering stunning sea views across Brighton beach. Waking up to that view was unforgettable. The manager and wider team were incredibly helpful and accommodating, making us feel genuinely welcomed throughout our stay. The pool facilities were great, perfect for relaxing, and the Met Bar had a friendly, relaxed atmosphere — ideal for casual drinks and dining. Service there was super friendly and attentive, and we really enjoyed spending time there. A big shout‑out as well to the reception team, especially Erik and (I believe) Ellie, for their warm service and, of course, the free warm cookies — a small touch that makes a big difference. The hotel’s location is perfect, offering easy access to Brighton’s attractions, the seafront, and everything the city has to offer. I can absolutely recommend the DoubleTree by Hilton Brighton Metropole, and I’m hoping to book another one‑night stay soon, budget permitting. A brilliant experience from start to finish. "

"Bed was comfortable. Staff were friendly and polite. Our room was upgraded and we were given a 20% off food voucher but were unable to use in the restaurant we chose. Unfortunately our bathroom fan didn’t work but was an overall comfortable stay for our early flight"