Headcorn Hotels

"Great location and easy walking into town. Lovely room and comfy bed. Had dinner and it was excellent and excellent value. "

"Good place to stay very nice view as we had a lakeside room.disapointed with the restaurant menu pizzas and fried food or microwave food nothing suitable for diabetics. Overall though good value for money good size rooms down fall they allow dogs so there were dog hairs in the room"

"Large clean room, slightly dated room but reflective in price. Great breakfast and staff. "

"Really big and nicely decorated room which was spotlessly clean, friendly staff. Would absolutely return "

"Very good breakfast options and restaurant choices in the evening. Staff all very helpful."

"Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!! "

"Excellent location, rooms clean, staff very friendly, breakfast delicious "

"Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!"

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "