Highgate Independent hotels in Hell's Kitchen, New York

"Staff were excellent! The shower water temperature had only one setting, hot, hot and hot. Unable to adjust. "

"Location location Location!!staff were friendly and very professional "

"Great hotel, excellent location"

"My cousin and I stayed at the Belvedere for our birthday month trip in Nov 2025. Getting to New York was disastrous, as we got caught up in the multitude of flight cancellations when both airports shut down due to a shortage of air traffic controllers. We ended up checking in the next day at 4:30 am! The front desk customer service personnel were so sympathetic! They gave us a very nice updated room on the 16th floor with a stunning city view! We were there on Halloween weekend, and also for the NY Marathon. Lots of runners were staying at the hotel. We enjoyed this hotel so much! The staff were so friendly! Every single one of them. We went to the restaurant for happy hour, and it was great!! Also, one of the bellmen suggested we get Chinese takeout at a place called The Corner (literally on the corner, down the street from the hotel) and we loved it so much we went there twice! Try their sirloin egg rolls. Yum! I try to travel to New York at least once a year, and I’ve found my happy place from now on. The Belvedere Hotel! "

"Really enjoyed our stay! Excellent location and love the vibe of Hyatt Place. Would definitely stay again."

"Jessy was Amazing and very helpful."

"Room was small, as expected, but had everything we needed for our stay. Location was convenient to public transit with lots of dining options in the area. "

"The stay was absolutely amazing , my second time staying here and they upgraded my room free of charge ! It was a fantastic experience, close to everything very friendly. "

"Exceptionally helpful and friendly staff, providing great service during check-in and check-out as well as with transportation arrangements"