Hillam Hotels

"Lovely refurbishment, good location. Staff friendly. Lovely comfortable rooms well equipped "

"Staff are fabulous !! Hollie and Christine at the front of customer facing were 101% made the holiday !! "

"Great hotel "

"Staff were friendly. Location was convenient to train station, shopping centre and transport. "

"Staff was so polite and well trained "

"Lovely room. Excellent staff"

"Good rooms Well stocked bar"

"We were given a free upgrade to a river view room, which was an expected delight as we could sit on the bed and gaze at York Minster! The room was warm (it was snowing outside), well-appointed and clean. On guest safety, the hotel scored big points as the lift was only operational by using the room keycard and fire escape route was clearly marked on the reverse. I could relax and enjoy my stay. "

"The room was lovely and clean. Staff were all friendly and helpful, even when we checked out the receptionist asked if there was anything else we would like help with. I thought this was a very thoughtful and nice thing to ask. The bar area was airy and well laid out and the drinks were reasonably priced."