Hillside Hotels

"Staff were lovely "

"The hotel was great, overall. My only minor complaint would be that the room was a little loud from the street noise at night. "

"Clean and friendly service "

"Staff was amazing !"

"After considering the reviews I was worried. But my stay was great, especially since I was only in my room to sleep; most of my time was spent out of it. Managed to get early check in at 2:45pm and I think lines form at the elevators because people don’t understand them. "

"Room was very clean and comfortable and I was given the Best view of the city!!! High up on the top floor I enjoyed it so so much and will ask for that room next time! The gentleman who checked me in was so very kind "

"Great location, staff friendly. "

"Breakfast was good "

"I have stayed at this hotel so many times I've lost count. It was always my go-to hotel so I even did so while I lived in NY and had to stay overnight for business. That was then! Unfortunately, my visit this week will be my last. The hotel is tired and worn and dirty. My first room (1065) looked like a Motel 6, if that. There was a stain on the bedspread; lamp shades were lopsided due to no finials; I had to fight with the drawers to get them into the dresser. Safe was broken or not working. Carpeting was filthy. I asked for a different room and got one. It was better but the carpeting was also dirty. And the safe also no working. The amenities are a bar of soap and a tube of lotion at the sink. Shampoo, conditioner, and body wash are on the shower wall. We met a woman who was sent up to a room that was still dirty and not ready. Her first and last time, she said! The lines for checking in and out are horrendously long bc they bring in large economy tourist groups who may not care. There are 2 small elevators on the left side of the lobby and maybe 3 on the right side so give yourself extra time to get down to the lobby with luggage. The bar area is comfortable and roomy. The hotel staff is very pleasant and accommodating so no complaints there. The room attendants were great! Overall, I give the Park Central a 3-4 at best! Don't believe the website!"