Lisbon District Hotel Guide - Hospital Dona Estefania hotels in Lisbon District, Portugal.

"The room was very nice. The hotel location was very good. You can take the train to go everywhere. The breakfast buffet was very good also. "

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "

"Decent location, parking garage pricey & challenging unless you have small car. Mistakes are checkout resulted in being charged twice for room and breakfast but they corrected it"

"Very nice place and location"

"Beautiful hotel in the heart of Lisbon. Room and staff were wonderful."

"Hotel was Top Notch. Couldn’t be happier with our stay. Location was perfect for what we wanted. We had a large Suite-upgrade, Which was a pleasant surprise to say the least. "

"A great place to stay! Clean, spacious, in a cosy neighbourhood."

"Great location! Clean hotel! Pool and bar area were great! Navigating the property and the elevators were a bit of a challenge. Rooms are clean and compact."

"The location was great. The room was very comfortable. The breakfast was great and the staff was helpful."