Arroios Hotels

"For a 3-star accommodation it exceeded expectations. Clean, comfortable bed, friendly staff. All good. Be aware the neighborhood may not be what you expect but I never felt unsafe. "

"Friendly staff and great roooms"

"We stayed for four days and we enjoyed every moment when we were in the hotel. All of the staff we met were very polite, friendly and helpful. Room were clean, roomy, mattresses (we had twin room) were comfy, and we can request for different types of pillow through the tablet device equipped in the room and the staff brought the requested pillows in reasonable time. The room has air conditioner and worked faultlessly. Toilet was clean, water was hot enough and water pressure was good. We could enjoy hot showers after full day of travel. It also came with shampoo, conditioner and shower gel. We added breakfast when we booked the room, breakfast was good and had variety of food choices, like fresh fruits, yogurt, pancakes, cakes, toasts, boiled and scramble eggs, mushrooms, cheeses and hams, etc. Besides, there were different types of juice, coffee or tea. All in all, we enjoyed our stay and would recommend this hotel. "

"Modern, clean, quiet"

"The staff were super friendly and helpful. The rooms looked newly renovated and were cleaned daily with the option of fresh towels. The breakfast was decent too, mostly pastries and bread but we got enough to fill us."

"There are many great things about this place (quiet rooms, location, breakfast), but what stood out the most to me was how welcoming and accommodating were the staff. They went above and beyond making sure I was having a good stay and providing excellent hints on Lisbon and Portugal in general. They made me feel at home."

"We loved our stay at Torel Palace. The staff was very accommodating with our two Viszla dogs. It cost a bit extra (60 euros) for their stay but well worth it. The room and dog beds and bowls ready for them when we arrived. The restaurant staff was also tremendously hospitable. We had a number of meals there simply because it was so comfortable. The chef's sauce on the beef was to die for. Evidently it takes him two weeks to make it -- but well worth it. From the bellhop to the maid service everyone was GREAT."

"Clean room, perfect staff"

"Absolutely outstanding stay. Every single staff person was so friendly, engaging, warm and helpful. The room was clean and comfortable, though a bit loud with outside traffic. "