Lisbon District Hotel Guide - Santa Justa Elevator hotels in Lisbon District, Portugal.

"Staff were excellent, clean and a great location"

"10/10 would recommend!! Great staff and the rooms are big and beautiful. Came here for my honeymoon and would come back again!!"

"I specifically picked this hotel and the higher priced room, because it indicated it had a balcony. But ours didn't. When I indicated this, the staff indicated they have received this complaint lots. They also said they have the right to assign rooms. Not all of the higher priced rooms have a balcony. Even though they are pictured this way. To me, they are saying the have the right to false advertise. Not a good business plan. There is nothing in the room to put your luggage on to open it. So you have to use the floor to get things out of your suitcase. Also offered a free drink. That turned out to be about an ounce of port wine. Nothing special. Don't waste your money like I did. Our friends place, a block down, which I decided against, was better and cheaper option. "

"The room was very cute. The staff were great. They knew I had recently celebrated a birthday milestone and they surprised me with a cake and champagne. They are in a great location. "

"Friendly staff and excellent service throughout our stay. Javier, the hotel attendant, was especially helpful—he patiently took the time to walk us through some of the best restaurant options in the area. Everyone we encountered was genuinely warm and welcoming. The amenities were excellent, and the thoughtful placement of the furniture and lighting created a comfortable and relaxing atmosphere for me and my friends. Everything felt well-designed and seamless, which made our stay even more enjoyable. One of the highlights was Fado night. The food was wonderful, the atmosphere was lively, and the musicians were fantastic. The restaurant manager, Antonio, and the staff were incredibly kind and attentive, making the evening truly memorable. The hotel is also right in the heart of the city center, which made it very convenient when we had tours scheduled and needed to meet with several tour guides. Overall, this is definitely a place that makes you want to come back. ⭐"

"Amazing location, great breakfast, comfortable rooms. The only downside was the okd plumbing which often smelled of sewer. "

"Clean room, very nice hotel in a great central locations. Nothing to complain about. Very helpful staff and great service."

"My mom and I had a great stay at Hotel da Baixa during our trip to Lisbon. From the moment we arrived, the staff were incredibly friendly and welcoming. They helped arrange transportation to and from the airport, which made our travel days much less stressful, and they were also very helpful with our luggage. One thing we really appreciated was how safe the hotel felt. The doors remain locked and there is staff available at the front desk 24 hours a day, which gave us peace of mind coming back in the evenings. The location was also ideal. We were able to walk to many attractions, shops, and restaurants around Lisbon, which made exploring the city very convenient. The only small thing to note is that because the hotel is located along a bus and tram route, Ubers can’t drop you off directly in front of the hotel. However, it’s only a short walk and didn’t impact our stay much. Overall, we were very pleased with our stay and would happily return the next time we’re in Lisbon. "

"So much noise from inside the hotel and out, could not sleep. Pillows were like bags of clumped material, no support and sore neck as a result - did ask for additional pillows as you only get one per person, but it was the same as the first. Also, the toilet had only a could of inches of space in front of it, meaning you have to sit on it sideways to use it if you're over 5ft tall. "