London Hotel Guide - House of Illustration hotels in London, United Kingdom.

"Wi fi good, staff good, breakfast good spent 2 night and have used before and will be happy to use again in future."

"check in great i had a bad check in experience. bout 18 months ago when a jobs worth on reception said i needed photo ID??????? I pointed out I was a british subject & resident to no avail. I complained to radisson who said i would get a discount on my next stay. I never saw a discount and don’t care The positives Check in this time was great the check in Guy was very welcoming I think he’s name was mathew. I requested if he had a room at bank if hotel as it was less noisy he kindly obliged. through no fault of his own the room had little to no Wi fi the hotel offered to change rooms but I couldn’t be bothered to pack up my case to much fuss. Perhaps in future rooms with dud wifi should flag up on check in staffs screens to avoid. New dec rooms very nice comfortable although the hanging lighting the middle of the bed was very odd could be a hazard with people hitting there head on it. Otherwise nice looking room. "

"The hotel seemed nice and clean. Seemed. Then the next morning we woke up with ants all over the pillow, all over the curtains, and up the wall behind the pillow. I complained, but the manager just blamed the cleaning staff. Also there’s no sound proofing, so if someone gets back to the room next to you late, you are hearing EVERYTHING… The front of house staff were really nice, but that’s the only compliment I can give."

"This hotel was fantastic, right in the heart of the theatre’s. We absolutely have no complaints, all of the staff were lovely and friendly. The rooms were very clean and the beds were soooo comfortable I had the best nights sleep I’ve had in a long time. We will definitely be returning, "

"Good hotel, clean, serves the purpose. You get what you pay for. But extermely convenient location. "

"Great stay"

"Location very good, "

"Great location very convenient "

"Don’t know"