Surabaya Hotel Guide - ITC Surabaya Mega Grosir hotels in Surabaya, Indonesia.

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Great Hotel and Friendly Staff!"

"Great location"

"Staff friendly and very helpful "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Loved the breakfast, the pool, the quiet of the room"

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"Love this hotel.It is a new hotel, very clean, built in 2022. Next to Grand City. Very reasonable price. The receptionist is on the 2nd floor. On the 1st floor it has cafe. The cafe has meatball s soup , fried rice, noodle, water, coffee, ice cream. At 11 a.m it starts to serves steaks. On the 2nd floor, it serves buffet breakfast. The employees are very quick to bring stuffs we need. I recommend this place to stay for comfort, location, good meals . "

"Lovely stay and they have a kids club and a spa"

"Clean & Great Friendly Staffs"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Clean room friendly staff and lovely pool and spa highly recommended and located near tunjungan plaza for all your shopping needs."

"Breakfast was weak, not much options. The bath towels was worned and old."

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Perfect"

"房間乾淨、早餐豐富、員工態度友善"

"Nette kamer en ruim. Badkamer eenvoudig maar voldoende, bar op het dak was prettig "

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"it was a good stay"

"My first stay here was poor, but the subsequent 2 stays have been great, Good location. Excellent value for money... Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."