Surabaya Hotel Guide - ITC Surabaya Mega Grosir hotels in Surabaya, Indonesia.

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Great Hotel and Friendly Staff!"

"The location is convenient and the breakfast is excellent"

"Great location"

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"The hotel is a top notch hotel strategically located near tunjungan Plaza. The staff are very helpful and friendly with super clean rooms and a big tv to stream your favourite shows and movies on sites like Netflix and the breakfast was excellent."

"Check first before booking include breakfast or not,make sure okay"

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Good location"

"Breakfast was weak, not much options. The bath towels was worned and old."

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Great location. Staff were friendly and helpful."

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Everything about this hotel was great. I had no issues with anything. Definitely recommend this hotel."

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"The location was great ... far enough from congestion but close enough to walk if needed. Night food markets down the street. Good variety at breakfast. Only issue was room cleaning was before 10am. "

"Perfect"

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."