Surabaya Hotel Guide - ITC Surabaya Mega Grosir hotels in Surabaya, Indonesia.

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious"

"Great location"

"Always a great stay and the staff are super friendly. "

"This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again ."

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Great location, nice staff, beautiful rooms"

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Clean & Great Friendly Staffs"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Breakfast was weak, not much options. The bath towels was worned and old."

"Staff very courteous, room very clean!"

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"Perfect"

"Hotel was beautiful, food was great and the staff were absolutely wonderful! "

"Even though I wish they did have a recycling bin, it was good overall. Nothing bad to say at all. I would definitely come here next time."

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"Clean, Friendly, Front of Plaza"