Surabaya Hotel Guide - Heroic Monument hotels in Surabaya, Indonesia.

"Great Hotel and Friendly Staff!"

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Staff friendly and very helpful "

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"Check first before booking include breakfast or not,make sure okay"

"Great location"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Breakfast was weak, not much options. The bath towels was worned and old."

"Good location"

"Clean room friendly staff and lovely pool and spa highly recommended and located near tunjungan plaza for all your shopping needs."

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Even though I wish they did have a recycling bin, it was good overall. Nothing bad to say at all. I would definitely come here next time."

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"The location was great ... far enough from congestion but close enough to walk if needed. Night food markets down the street. Good variety at breakfast. Only issue was room cleaning was before 10am. "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Thank you front desk Maya for outstanding customer service. "

"Staff was very helpful and friendly. Assisted me in many different ways."

"Clean, Friendly, Front of Plaza"

"Staffs are very friendly , room is cleaned , great food ! Not enough parking space "